Loss Prevention Associate

Job Description

Job summaryKey Responsibilities Include:

• Facilitate security screening process of all people exiting the facility
• Complete ad-hoc and batch badge requests within allotted SLA
• Assign access to individuals and/or groups with proper approval
• Escalate all critical incidents to business partners (SLP leadership, Operations, HR, Safety, etc)
• Maintains access controls and security tools (keys, asset stickers, lost & found)
• Respond to and assist with unlocking/opening doors, escorting associates, or other duties assigned by the Control Center or Supervisor
• Perform interior and exterior patrols looking for possible theft, vandalism, or unsafe behavior/situation and immediately escalate to the appropriate SLP, HR, or Leadership contact
• Utilize CCTV to gather facts and aid in the investigative process
• Act as an SLP Department liaison during New Hire Orientation (NHOs), meetings, and events as directed by the LPS or LPM
• Respond to and investigate alarms as directed, Global Security Control Center or Supervisor within the required SLA
• Record truck and trailer information into the locally deployed Yard Management System and coordinate with IB / OB dock personnel Ensure only authorized persons and vehicles are permitted to enter and exit the truck yard
• Enhancing, tracking, and reporting on key performance-indicating metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner
• Conduct quality audits on FC floor and escalate findings of non-compliance
• Conduct Security Compliance audits helping to ensure physical standards are in place
• Assisting with investigations of internal and external theft or fraud and conducting interviews, when appropriate
• Inspiring performance excellence on the part of all security service team members
• Ensuring that you understand, align performance and actions with, and can clearly articulate the vision and values of the organization and their department
• Meeting or surpassing your objectives that align with the security service model
• Identifying, promoting, and implementing best security practices in a designated FC
• Serving as departments liaison and security subject matter expert for facility management, as well as keeping them abreast of key issues, strategies, and the departments performance
• Effectively partnering with internal customers in evaluating current and future security services processes and initiatives
• Coordinating data collection through database polling or data entry, from multiple FCs, and conducting analysis-generated strategic and tactical interpretations

• 1+ years experience in security service, asset protection, audit, risk management, inventory control, quality assurance, or other related field
• Proficient with MS Office Professional Suite, to include intermediate knowledge of Excel
• Must be flexible to work weekends and/or overnight shifts as necessary
• High school diploma or equivalent
• Demonstrated ability to work independently with off -site supervision
• Must have strong oral and written communication skills
• Comfortable working in a fast-paced and multi-tasking environment
• Analytical experience in performance based, action and results oriented setting
• Able to work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs

• Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception-Based Reporting, etc.
• Experience with warehouse or distribution center services
• Workplace Violence and/or crisis management experience
• Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques

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About Company

Amazon.com, Inc. is an American multinational technology company that focuses on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It has been referred to as one of the most influential economic and cultural forces in the world,and is one of the worlds most valuable brands. It is one of the Big Five American information technology companies, alongside Alphabet, Apple, Meta, and Microsoft.