Sales Outsourcing; Telecommunications; Human Resources Outsourcing
Functional Area
Not Mentioned
Job Description
Account Management: Serve as the primary point of contact for key clients in the telecommunications sector. Manage multiple accounts effectively, ensuring a high level of client satisfaction.
Sales and Business Development: Identify new business opportunities within key accounts by understanding the broader economic, competitive, and technology landscape. Upsell and cross-sell our telecommunications products and services to meet the clients evolving needs.
Strategic Planning: Develop strategic plans to enhance client relationships, increase revenue streams, and achieve sales targets. Collaborate with the sales and marketing teams to align strategies with overall business objectives.
Client Retention: Monitor the service delivery and customer service provided to key accounts, ensuring that all client needs are met promptly and efficiently. Implement strategies to retain and grow your account base.
Reporting and Analysis: Provide regular reports on account status, including sales results, pipeline, and forecast. Analyze trends within your accounts to proactively address potential issues.
Market Insight: Keep abreast of industry trends, competitive developments, and regulatory changes that may impact key clients. Share insights with internal teams to guide the development of new services and products.
