| Job Location | Riyadh |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Key Deliverables and ResponsibilitiesPlanning & Organizing:- Be responsible for filing, updating all the necessary documents and records.- To prepare the Vacation plan and Duty Roaster accordingly.- To prepare and follow supply ordering system.- Ensure stores issuing system are prepared and follow the monthly budget.- Ensure department attendant sheet and duty roaster are updated timely. Operations:- Check outstanding jobs in tasks management system and escalate if required.- Keep stock of all the necessary form: memo, report, purchase request & work sheets.- Attend the communication meetings in the department.- Take messages and make sure they are handled properly.- Type memos and other correspondences.- Maintain sufficient stock of stationaries, guest supplies, cleaning supplies, for the use of Housekeeping staff.- Record all the expenses to control budget and update the Executive Housekeeper.- Complete the departmental attendance record and submit to Executive Housekeeper.- Calculate and fill out Laundry bill whenever required and sent them to Reception before Guest check out.- Calculate linen and laundry production report daily.- At the end of the shift or the day, she/he has to write the log book and communicate all information to the next shift.- Record daily occupancy report and hand over to the front office.- Communicate closely with uniform/linen supervisor.- Follow up delay order with Purchasing Department or suppliers when needed.- Maintain all record on delivery of flowers to the hotel and distribution of flowers to all areas of the hotel.- Follow the hospitality key no. 2 answering the telephone. Speak clearly and listen attentively.- Address the caller by name listen carefully and confirm the main points of the call to ensure you have understood correctly.- Always end a call by thanking the guest for calling and end on a positive note (e.g. have nice day).- Follow up the guest feed backs and update the higher levels without fail.- Maintain briefing register and update daily informations for staff briefing.- He / She should aware the MIP arrivals, Honeymooners and do the arrangements accordingly.- He /She Should be responsible for key control and have the inventory before the shift handover.- Prepares reports concerning room occupancy, attendance, and departmental expenses.- Arrange appointments for the Executive Housekeeper with contractors or suppliers.- Performs related duties and special projects as assigned by superior. Mvenpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as & when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.
Keyskills :
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making Feel Welcome resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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