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Team Lead VAS SLM

1.00 to 10.00 Years   Pakistan   24 May, 2022
CNS Cloud and Network Services
1 Jobs Openings
Job LocationPakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Come create the technology that helps the world act together- Ensures the maintinance and supervision of managed and/or outsourced network infrastructure elements or systems.MAIN ACTIVITIES - Ensures the network performance analysis are carried out and initiates the resolutions of the analysis. - Proactively detects and resolve network faults and incidents, informs Service Desk or customers, using processes and platforms to deliver 24x7x365 monitoring of the infrastructure. - Coordinates field operation activities to deliver corrective equipment, network and site maintenance - Continuously ensures that best practices are applied and learnings from previous issues in performance are capitalized and shared with peers; is also responsible for ensuring that relevant decisions and actions are taken. - Is responsible for creating, maintaining and improving the relationship with the customer on a day-to-day basis : operations review, escalation (if necessary), reporting.WORKING MODE - On a daily contact with the customer - Works closely with the PM to follow the services to deliver - Collaborates with Care team in case of Service impacts, issues and upgradesNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on peoples lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.  The team youll be part ofNokia is responsible for MS scope of Telenor Pakistan network for 5 years after win of CDC project. Resource is responsible for CM,FM,PM of Nokia Cloud Core equipment. As Nokias growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.  What you will learn and contribute to-Cloud Core infrastructure CBIS Operations-PM-SPMS-Fault rectification -Reporting Are you passionate about solving problems?As part of our team, you will:

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  Your skills and experience- Communication- Consulting & Customer Business- Support - Network Operations- Financial Management- Partner & Customer Relationship Mngt  What we offerNokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.  Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:
  • One of the Worlds Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people. Nokias employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. Additional Information

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