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Systems Transformation Analyst III

1.00 to 10.00 Years   Pakistan   20 Jan, 2023
Job LocationPakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Who we are:Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. Motive combines IoT hardware with AI-powered applications to connect and automate physical operations. Motive is one of the fastest-growing software companies in the world, serving more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.Motive is built on four foundational attributes; Own It, Less but Better, Build Trust, and Unlock Potential. This has taken our company to great heights, including being recognized by Fortune for Best Workplaces, Forbes Best Startup Employers, and Comparably for our Best Global Culture, Sales Team, Leadership Team, Career Growth, and CEO for Diversity. We?re proud to receive an employee net promoter score of 63 (according to Comparably) which places Motive in the top 5% of companies with 4,000 employees or more.Today, our team is made up of more than 4,000 employees, located across the world, providing support to a wide range of customers. While most of our employees are remote, many have the opportunity to work on-site at any of our 8 global office locations. Visit our careers website to learn more about opportunities at Motive.About the Role:As the Systems Transformation Analyst III you will support the Motive sales team by managing and administering the sales tech stack (Salesloft, Zoominfo, Sendoso, Sales Navigator, Leandata, etc). This role will help to maintain tool utilization, adherence, best practices, and reporting so that we can make informed and strategic decisions for the company. Success in this role will involve having a mixture of analytical thinking, creative flare and supporting/troubleshooting mindset.What Youll Do:Content

  • Work with Sales and Marketing stakeholders to coordinate Salesloft content for cadences
  • Submit request to legal and the content team to write, proofread, edit, all cadence material
  • Project Manage progress and status of all cadence collateral being created
  • Field issues, questions, or concerns that arise in the process
  • Build out cadences and templates for the sales team to use
Troubleshooting/Admin
  • Manage and perform system administrator functions for tools like Salesloft, Sendoso, Linkedin Sales Navigator, ZoomInfo, etc
  • Field technical questions and be able to research issues when bugs occur
  • Submit and follow progress on tickets to Salesloft Technical Account Manager when large issues arise
  • Coordinate with ESYS Ops on changes or common situations occurring in the platforms
  • Monitor the utilizations of tools on a regular basis and take appropriate actions for low usage
  • Update team hierarchy
  • Work in Asana to manage ticket requests
Project Management
  • Work on multiple projects simultaneously and occasionally serve as a project leader ensuring effective communication with all stakeholders
  • Set reasonable deadlines and follow through with them
  • Participate in building strategy for usage of various sales and CSM tools based on different personas
  • Maintain internal backlog of feature requests, communicate status to end users, track and analyze issues for prioritization
  • Document business problems/needs, objectives, functional requirements and more to support system changes
  • Work closely with Sales Enablement team for any tools related changes and communications
  • Assist with reporting for MBRs/QBRs/Adhoc requests
What Were Looking For:
  • Minimum 4 years of work experience
  • Good communication skills
  • Understanding of Sales, SDR and CSM business processes
  • Salesloft or Outreach experience highly preferred
  • Other tools experience would be great - Zoominfo, Sales Navigator, Sendoso, Leandata, etc.
  • Email marketing a plus
  • WIllingness to learn a new tool in the areas of Sales and Customer Success
  • Experience working in an Agile environment
  • Willing to adapt to changes in priorities and understands urgency on requests
  • Bachelors degree is a must
Creating a diverse and inclusive workplace is one of Motives core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Please review our Candidate Privacy Noticehere.The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motives policy to require that employees be authorized to receive access to Motive products and technology.#LI-Remote

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