Senior IT System Administrator

Job Description

Do you ever wonder what happens inside the cloud?DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.We want people who are passionate about staying on top of the latest IT trends and have an excellent knack supporting internal employees.You will play an integral role by administering IT systems for our employees and assisting our existing team in building our Corporate IT infrastructure. This is an exciting opportunity to work at a high-growth, fast-paced cloud infrastructure startup where you?ll be able to wear multiple hats and directly see the impact you are making day-to-day.What You?ll Be Doing:

• Working independently to automate the deployment, administration, and maintenance of company IT systems.
• Automating existing processes and building new processes to improve IT operational efficiency.
• Administer day-to-day IT systems operations by proactively monitoring and resolving problems with end-user accounts, computing environments, networking, anti-virus, productivity services, and disaster recovery components.
• Own IT projects in all company areas, including cloud/server infrastructure, networking, data security, productivity, mobile devices, remote access, and web services.
• Provide a stable and reliable computing environment by maintaining consistency among desktop and laptop computers using automated system deployments and maintenance policies.
• Provide escalation support for efficiently resolving IT problems, and tracking all support interactions in the IT helpdesk system. Includes application-level support for Device Management, Communications & Collaboration Suite, and Endpoint Detection and Response.
• Create and maintain system documentation for new user setup processes, end-user training, device provisioning, mobile device configuration, and various aspects of IT systems.

What Youll Add to DigitalOcean:

• Proven experience with MacOS, Linux and, with focus on cloud tools/services (Docker, K8, git etc)
• Experience with configuration management systems (Ansible, Chef etc)
• Experience with device management and provisioning
• Experience with Identity and access management
• Basic understanding of networking concepts and technologies
• Experience scripting in one or more of the following languages: Bash & Python
• A passion for clear documentation and open communication
• Proven ability to learn!

Minimum Qualifications:

• Bachelor?s degree in computer science or equivalent practical experience.
• 3-5 years of experience as an IT/System Administrator or in similar role

Why You?ll Like Working for DigitalOcean:

• We reward our employees. The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*This is a remote role#LI-Remote

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