| Job Location | Pakistan |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Overview: We are seeking applications for the position of ?Senior Executive OMS?. The incumbent will be responsible in managing relationships with key customers in various tasks, and handling day-to-day shipments & operational activities of Ocean Freight ? Order Management Solution (OMS) in most efficient, smooth, and productive manner to meet KPIs, service deliverables & customer expectations.If this exciting opportunity interests you and you meet the criteria below, please apply.Role & Responsibilities:?Attend to customer complaints and inquiries?Develop customer relationships with existing customers.?Ensure Team is in compliance with company & department standards?Coordinate and liaise with key personnel in other functional areas to provide updates & status to customers.?Collaborate with operations staff to jointly develop new or enhance existing procedures relating to service deliverables to maximize customer satisfaction.?Work with team on reviewing and analyzing complaints, Receivables & Payables & KPIs.?Command to work on Systems INX, GSC, CW1. Receivable & PayableExperience: ? 3 years of experience in related field? Strong command on MS OfficeQualification: ?Bachelor?s Degree required in the relevant field.
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