Senior Executive IVAS

Job Description

Last Date to Apply:27th September, 2022Employment Type:This is a full-time position.Grade:This is a grade 2 position.Location:This role is based in Islamabad, Pakistan.Flexibility model: HybridAbout the Role:As Senior Executive iVAS, you will have the opportunity to manage and optimize VAS portfolio including but not limited to. Smart Tunes, Emergency load, Missed Call Alerts, Smart Share.Your Impactful Goals will include:

• Performing Descriptive analysis, Predictive analysis, and Prescriptive analysis to for key insights on the product and identifying correct product strategy
• Responsible for ensuring Completeness, Accuracy and Validity of all data analytics.
• Answer business questions raised by stakeholders, including drivers for Users/Revenue, What-If, Cause-Effect (e.g. Impact of Digital on GSM ARPUs, Churn).
• Support product managers to source relevant data and analysis from team and systems
• Proactively work with various departments including business heads to provide advanced analytics, data modelling methods and insights.
• Improving customer engagement on Telenor VAS portfolio.
• Develop an understanding of how service lifecycle works, rollout of new services and related marketing strategy to keep the services relevant and users engaged.

Your Typical Day will look like:

• Performing detailed analysis, segmentation and making business cases for relevant decision making.
• Design, Execute and Evaluate business analysis to present clear crisp actionable recommendations (both with GSM , Digital) for growing Digital (portfolio/product) base, revenues and experiences.
• Partner with Product and BI teams for managing Ad hoc, Operational and Strategic business reporting, along with the team. Well versed in conversing with technical and business teams alike, with objective analysis & reporting, identifying and removing any roadblocks.
• Optimize and improve existing product portfolio by doing and presenting relevant analysis for key insights on the product and identifying correct product strategy.
• Develop engagement strategy around VAS portfolio with target to increase customer usage and value from the service.
• Conduct market research, SWOT analysis on industry offering, identify key verticals and propose relevant products
• Plan, Execute and Manage marketing mix for assigned product portfolio.
• Co-ordinate with all internal stakeholders during the product development and launch process
• Communicate relevant information to relevant stakeholders at every stage of the product life cycle
• Ensure usability & customer centricity in existing & proposed solutions and products to make services simple and effective
• Develop revenue and capacity forecasts for target & growth monitoring
• Maintain and enhance reporting frameworks of assigned portfolio with dashboard and summary reports.

Your Career Path:Vertical and Horizontal Growth within the VAS area , International Segment, Marketing and Digital services and exposure to Telenor?s senior management for strategic planning.What were looking for:Education: Bachelor?s degree with Specialization in Business Administration/Commerce/ Marketing/Computer Sciences/Telecom. MBA (preferable)Work experience:

• Experience from Telecom industry preferred with relevant experience of service and campaign launches, lifecycle management and deep understanding of products and platforms used in operator ecosystem.
• At least 2 years of experience with exposure of Data analytics.
• Should have working experience in performance reporting and analysis/insights.
• Preferable to have experience of Digital apps/web portfolio.
• Working knowledge of SQL, Data analytics and Visualization tools to deliver and upgrade analytics frameworks. This includes both GSM and Digital products

Functional Skills/Knowledge Areas:

• Should be able to analyze, understand and recommend solutions to complex problems (product/business.)
• Should have strong quantitative & analytical skills including data extraction, method and interpreting results into actionable insights.
• Ability to handle working under tight deadlines without compromising on data analytics quality and should know importance of prioritization.
• Sufficient telecom business knowledge and preferably of digital business.
• Extremely good communication and presentation skills.
• Great at stakeholder management, both on ?support? and ?customer? side.
• Be a strong team player and knows how to utilize the org network/ stakeholders
• Proven record of successful execution of marketing campaigns for VAS or other products; should be able to present post-campaign analysis
• Excellent forecasting skills
• Proficient in productivity tools specially MS Excel. My SQL
• Multi-tasking

Why should you join us at Telenor?At Telenor Pakistan, weprovide you theplatformto work in a challenging and rewardingenvironment tobecome a skilled professional in your chosen field of interest.Asone of thetop employersof the country, we enable you to realize your dreams in acollaborativeenvironment of diversity and openness to new mindsets.As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit irrespective of race, caste, gender, creed, color, religion, sex, national origin,ordisability.

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