Make all suitable and relevant arrangements for handling of shipments independently (not limited to heavy lift and oversized cargo) via air, sea, land, charters etc.
Ensure accurate and timely production of relevant documentation (including but not limited to import/export declarations, customs clearance, machinery and commodity declarations)
Prepare spot quotations, data for tender documents and actively participate in commercial support
Keep abreast of market trends and convert monthly OOG/Breakbulk leads
Take the lead to coordinate with respective internal stakeholders in new customer onboarding or new customer requirements to ensure a good customer experience
Complete all tasks and administration relating to local services such as trucking, warehousing services including full hub operations, cargo surveys etc. where applicable
Take appropriate corrective action and/or notify Execution and Customer Service desks to prevent a re-occurrence of customer complaints
To report incidents and hazards as per the relevant working instructions
Take full ownership of building key account portfolio
