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OSS Support Engineer

1.00 to 10.00 Years   Pakistan   10 Mar, 2023
Ericsson
1 Jobs Openings
Job LocationPakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

About this opportunityÿWe are now looking for an OSS Support Engineer in our MMEA S&R organization. This is an opportunity to work at a market level in an organization which is operating in more than 250 countries. We are at the forefront of developing and delivery most advance equipment in telecommunication industry, and we ambition to have an OSS authority which can support us in this fast-paced industry.ÿWhat you will do!ÿ

  • Work as technical SPOC for OSS domain issue for customer.
  • Validate that customer requests according to contract.
  • Implement problem management actions, report results of implementation.
  • Perform Pre-emptive / reactive support.
  • Write RCAs for outages or issues.
  • Handling emergencies, HOT issues.
  • Act as investigation Leader with the responsibility to own E2E CSR investigation and progress.
ÿYou will bring!ÿ
  • Min years of experience: (4 to 8)
  • Domain experience: OSS knowledge ? experience with RedHat, EMC Storage, backup solution, HP Blade, Scripting. Perl, java, Ericsson products like ENM and ENIQ is required for the position.
  • Ericsson Orchestrator, Traffic Monitoring System, Ericsson Network Location and Mobile Positioning System knowledge is a plus
  • Problem Solving, Critical Thinking, Delivering results & meeting customer expectations
  • Negotiation & argumentation skills
  • Planning & organizing skills
  • Presentation & communication skill
  • Working with people
  • Applying expertise & technology to provide solution
  • Need to be flexible in working time and also travelling depending upon the requirement
ÿWhy join Ericsson?ÿAt Ericsson, you?ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what?s possible. To build never seen before solutions to some of the world?s toughest problems. You?ll be challenged, but you won?t be alone. You?ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.ÿWhat happens once you apply?ÿClick Hereÿto find all you need to know about what our typical hiring process looks like.

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