Onboarding Specialist

Job Description

Who we are:Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. Motive combines IoT hardware with AI-powered applications to connect and automate physical operations. Motive is one of the fastest-growing software companies in the world, serving more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.Motive is built on four foundational attributes; Own It, Less but Better, Build Trust, and Unlock Potential. This has taken our company to great heights, including being recognized by Fortune for Best Workplaces, Forbes Best Startup Employers, and Comparably for our Best Global Culture, Sales Team, Leadership Team, Career Growth, and CEO for Diversity. We?re proud to receive an employee net promoter score of 63 (according to Comparably) which places Motive in the top 5% of companies with 4,000 employees or more.Today, our team is made up of more than 4,000 employees, located across the world, providing support to a wide range of customers. While most of our employees are remote, many have the opportunity to work on-site at any of our 8 global office locations. Visit our careers website to learn more about opportunities at Motive.About the Role:The Onboarding Specialist is accountable for delivering content that helps our employees develop their skills and knowledge. Your goal will be to conduct informative training sessions, promote company efficiency, and improve the skills of our frontline staff. The ideal candidate should be a great communicator with the ability to effectively describe complicated ideas to different audiences. You must be highly organized, proficient in time management, and possess excellent public speaking skills.What Youll Do:

• Deliver training to predominately entry to mid-level front-line Sales staff
• Support new hires during their post-training, ?nesting? phase
• Facilitate ongoing trainings
  • Onboarding
  • Product Training
  • Process Changes
  • Policy Changes
  • Methodologies
  • Soft Skills
• Conduct exercises and activities that enhance the learning process
• Source and/or create Enablement content including but not limited to:
  • Structured slide decks
  • Internal Product and other ?One Pagers?
  • Videos (including voice over and/or webinar-style/screenshare)
  • eLearning experiences
  • Email Templates
  • Talking Points/Scripts
  • Role Plays
  • Facilitator Guides
  • Playbooks (SOPs not included, they are out of Enablement scope)
• Assist with other related duties as assigned
• Schedule training sessions
• Oversee and direct seminars, workshops, individual training sessions, and lectures.
• Prepare hard copy training materials such as module summaries, videos, and presentations in advance of training

What Were Looking For:

• 2+ years building content and facilitating training across a multi-site sales or customer success organization
• 1+ years of progressive responsibility in Enablement, L&D or Training roles in a high growth, B2B, SaaS organization
• Exceptional communication (both verbally and in writing), presentation, and interpersonal skills
• Bachelor?s Degree in related field.
• Solid knowledge of the latest corporate training techniques.
• Excellent time management and organizational skills.
• Ability to build relationships and promote a work environment focused on team development and constant coaching
• In-depth knowledge of learning theories and instructional design models
• Ability to write effective copy, instructional text, audio and video scripts

Creating a diverse and inclusive workplace is one of Motives core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Please review our Candidate Privacy Noticehere.The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motives policy to require that employees be authorized to receive access to Motive products and technology.#LI-Remote

Keyskills :