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Manager Voice Segments

1.00 to 10.00 Years   Pakistan   29 Oct, 2022
Telenor Group
1 Jobs Openings
Job LocationPakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Last Date to Apply:November 06, 2022Employment Type:This is a full-time position.Grade:This is a grade 3 position.Location:This role is based in Islamabad, Pakistan.Flexibility model: HybridAbout the Role:As Manager High Value Segment, you will be driving initiatives that shape the direction of Telenor in achieving its customer & revenue ambitions through identifying customer insights using behavioral and research data sets.Your Impactful Goals will include:The position requires you to work under supervision of Senior Manager Voice Segment for implementation of strategic initiatives and development of day to day analytical/reporting assignments:

  • Maintain a close eye on high value customers? behaviors by ensuring maintenance of reports and dashboards to gauge subscribers, churners, re-joiners, engagement and other KPIs .
  • Interact with key stakeholders, involving Business Intelligence, Technology, Sales, and Product development to drive Segment?s agenda on internet.
  • Ensuring that the organization is presented with deeper insights, both on opportunities and assessment of past initiatives to drive data-driven decisions.
  • Be responsible for key ambitions involving high value voice subscriber base growth, voice & combined revenues, product including voice & data adaption, service churn, penetration in new subscribers etc.
Your Typical day at work
  • Leading the team in identifying opportunities and executing initiatives for revenue maximization and increased profitability of the high value segment
  • Directing the team on analytical work, bringing in the insights beyond behavioral data and exploring multiple dimensions such as geography, payment types, life cycle and so on.
  • Converting opportunities into actionable initiatives and executing through product development.
  • Making complete 360-degree communication plans of the new initiatives.
  • Coordinate with Sales & Distribution and the Regional/Circle teams for keeping track of product uptake, quality of sale, voice engagement & penetration
  • Assisting in strategy formulation for and beyond internet for Telenor commercial
  • Ensuring development and engagement of employees in the team
Potential Career Path:Opportunities to grow laterally or vertically within the domain and in adjacent domains.What we are looking for?Education: MBA, BBA, Economics/Maths MajorsWork experience:
  • 4-5 years of experience in related roles
  • Experience in analysis of business trends / monitoring of KPI related to Business area
  • Experience in Product Development / Execution
  • Experience in Business planning / forecasting / Development of Business cases based on current trend
Functional Skills / Knowledge Areas:
  • Math / Stats / Analytical Skills with good business and marketing logic
  • Immaculate communication skills (both verbal and written)
  • Strong Interpersonal skills
  • Understanding of Excel and Powerpoint
  • Creative Problem Solving
Why should you join us at Telenor?At Telenor Pakistan, weprovide you theplatformto work in a challenging and rewardingenvironment tobecome a skilled professional in your chosen field of interest.Asone of thetop employersof the country, we enable you to realize your dreams in acollaborativeenvironment of diversity and openness to new mindsets.As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit irrespective of race, caste, gender, creed, color, religion, sex, national origin,ordisability.

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