Manager Data Analytics

Job Description

Last Date to Apply:28th January, 2023Employment Type:This is a full-time position.Grade:This is a contract based position.Location:This role is based in Islamabad, Pakistan. (Hybrid)About the role:This role involves the Performance Management & Reporting for Digital and Commercial Management.Your Impactful Goals will include:

• Support product owners in collecting, analyzing, and reporting on data regarding customers, markets, competitors, user behavior (acquisition and engagement), and campaign effectiveness to measure performance and support business decisions.
• Responsible for ensuring completeness, accuracy, and validity of all data enablement?s and internal/external reporting.
• Execution on developing framework for leveraging Data Visualization, DWH and Digital Analytics tools.
• Partner with Product and BI teams for managing Ad hoc, Operational and Strategic business reporting. Well versed in conversing with technical and business teams alike with objective analysis & reporting to identify and remove any roadblocks.
• Translate business needs into technical specifications for execution of database queries and analyses
• Leverage and optimize existing BI tools and tech resources to enhance Data enablement.
• Liaise with other members in team to provide support for data enablement.
• Answer business questions raised by stakeholders, including drivers for users/revenue, What-If, Cause-Effect (e.g. Impact of Digital on GSM ARPUs, Churn).
• Working as a key analytics resource, manage technical resources and bring efficiencies in available solutions through automation, enhancement, optimizations and enablement.
• Maintaining and delivering on a roadmap of tech support required for Digital analytics, including Qlik Sense, Pricing/Product analysis, Customer experience etc.

How will your typical day look like:

• Utilizing working knowledge of SQL, Data analytics and visualization tools to deliver and upgrade analytics frameworks. This includes both GSM and Digital products.
• Constantly review and improve data sources to bring objectivity and relevance to product decisions.
• Work with internal stakeholders to determine ongoing business intelligence needs in order to design, develop and produce ongoing reports and dashboards to support the business.
• Liaise with BI, Pricing and Customer Care teams to set up standard reports/dashboards.
• Regular business performance reporting across Digital portfolios (Content, Gaming, Insurance, Education and Agri)
• Working closely with vertical heads for Performance Management against Business Forecasts and Targets of their respective portfolios.
• Efficiently working with a team of technical and business analysts for operational/adhoc reporting.
• Support product managers to source relevant data and analysis.
• Proactively work with various departments including vertical heads to provide advanced analytics, data modelling methods and insights.
• Develop and present key insights from data pertaining to business and product performance.
• Top management reporting on need basis.
• Addressing the business questions raised by various business units by sound and thorough analysis and recommendations.

Potential Career PathLateral or Vertical growth in BI & Analytics, Digital Products or Segments.What we?re looking for?Education: Bachelors (Majors in Statistics, Finance, Marketing or Computer Sciences)Work experience:

• At least 3 years of experience
• Should have working experience in SQL, data visualization, processing tools, including Qlik and Excel.
• Preferable to have experience in working with Digital Products/Web portfolio.
• Working knowledge of Business & Data Analytics, Performance Management

Functional Skills / Knowledge Areas:

• Knowledge of SQL Queries
• Should be able to leverage DWH and tech solutions to efficiently support business analyses requirements.
• Should have strong quantitative & analytical skills to understand drivers behind numbers
• Ability to handle working under tight deadlines without compromising on data analytics quality and should know importance of prioritization.
• In-depth understanding of Database management systems.
• Analytical mind and Structured, process/people-oriented approach towards problem-solving.
• Sufficient telecom business knowledge and preferably of digital business.
• Extremely good communication and presentation skills.
• Great at stakeholder management, both on ?support? and ?customer? side.
• Be a strong team player and knows how to utilize the org network/ stakeholders.

Why should you join Telenor? At Telenor Pakistan, we provide you the platform to work in a challenging and rewarding environment to become a skilled professional in your chosen field of interest. As one of the top employers of the country, we enable you to realize your dreams in a collaborative environment of diversity and openness to new mindsets.As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit irrespective of race, caste, gender, creed, color, religion, sex, national origin, or disability.

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