Manager, Communications, CRM Support

Job Description

Manager, Communication , Centrefor Regenerative Medicine and Stem Cell ResearchEntity: Aga Khan UniversityLocation: KarachiIntroduction to the Aga Khan University:The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research, and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the prestigious Joint Commission International for achieving the highest international healthcare standards.Job Role / Responsibilities:The Manager Communications will apply best practices and experience to build and support internal and external communications including media relations that advance the strategic priorities of the Centre for Regenerative Medicine and Stem Cell Research (CRM) and basic science research at the medical college. You will advise the Dean/designee and Director CRM on strategies for projects, issues, and campaigns that advance the strategic and business priorities of the Centre and the basic sciences. Specifically, you will be responsible for:

• developing, implementing, and evaluating internal and external strategic communications plans in line with the global communications strategy
• creating relevant messaging for internal and external audiences that meet the business goals
• building strong relationships with internal and external stakeholders; including media to meet the communications objectives
• working as an integral member of the team and build strong working relations with other stakeholders to deliver communication campaigns that support the goals and strategies of the Centre and basic sciences
• conducting communications stakeholder analysis and risk assessments
• working closely with the marketing team to develop and execute complimentary media campaigns and strengthen media relations
• working on projects and assignments as designated by the Dean/designee and Director, CRM.

Eligibility Criteria / Requirements:You should have:

• a Master?s degree in communications, public relations, or journalism with a minimum of five years of experience in designing and implementing effective communications strategies
• demonstrated experience with effective media relations
• experience of working in large, complex organizations with multiple internal and external stakeholders
• experience in change communications and digital communications
• experience with event communications and management, good project management skills, with the ability to prioritize and coordinate multiple tasks.

KNOWLEDGE AND COMPETENCIES (State skills, abilities & traits required)

• Proven ability to design and execute communications plans with measurable results.
• Strong and effective written and oral communication skills in English and Urdu, with the ability to write for a variety of audiences.
• Solid demonstration of a client-centred approach to service.
• Ability to assess issues and their impact internally and externally, including effective crisis communications and experience in providing sound communications advice and support in response to difficult situations.
• Strong working knowledge of stakeholder and community engagement.
• Understanding and strong application of best communication principles and practices.
• Comfortable with budget planning and tracking.
• Strong critical thinking and analytical skills.
• Demonstrated ability in being a strong team player, multi-tasking and results orientated.
• Ability to think innovatively and translate strategic thinking into action plans and output.
• Meticulous attention to detail, able to take initiative and work independently with minimum supervision.
• Possess sound computer literacy particularly in MS Office, (Word, Excel, and PowerPoint), email (Outlook), SharePoint, or other relevant media software.

Disclaimer:The Aga Khan University is committed to the principles of equal employment opportunity for all employees and to providing employees with a work environment which is free from discrimination and harassment. All employment decisions at AKU are based on business needs, job requirements and individual?s qualifications and experience, without regard to race, colour, caste or creed, national, social or ethnic origin, gender (except where gender is a bona fide occupational qualification). AKU does not discriminate among the job candidates on account of any of these characteristics.

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