Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Provide Level1 and level 2 computer and phone support to local and remote Bayt users.
Liaise and maintain a good relationship with vendors
Ensure 24/7 availability of IT networks and systems and phone systems in the office
Document and manage Hardware and Software Inventory across Bayt offices.
Contribute to Implementing and improving technology procedures and standards .
Provide regular operational reports to the direct manager.
Propose cost-cutting in software and hardware usage and purchase options.
Train and empower team members and end-users with relevant knowledge sharing.
Organize work off-hours in order to minimize IT systems downtime in-office hours.
Read and research new technologies and have discussions with the team and manager.
Perform data backups and restore operations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Configure, monitor, and maintain email applications or virus protection software.
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
Design, configure and test computer hardware, networking software, and operating system software.
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Confer with network users about how to solve existing system problems.
Research, configure the setup of Linux servers and opensource systems and services.
Assist Bayt customers in troubleshooting network and website access issues.
Assist development teams with routine Linux desktop and network issues .
Setup basic opensource Database systems
Manage open source and commercial VOIP-based Phone systems.
Assist manager in capacity planning
Procure and set up online accounts and services with direct manager supervision.
