| Job Location | Pakistan |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
DescriptionPurpose of the role:The IT&D Managers ? Manufacturing Resilience play a key role on the definition and control of the support model within the product group. They develop a deep understanding of the service components of the product group and how it can be used to deliver value to the business. They support the Strat & Op Lead in monitoring the service level, they coordinate product owners in their roles when it comes to support and they apply the continuous improvement techniques to identify opportunities to improve service levels as well as optimize costs. They ultimately play a pivot role to consolidate and improve Total cost of ownership of the solutions in scope of the Product Group.Accountabilities:The IT&D Managers ? Manufacturing Resilience collaborate to the design of the extended support model into the OT space. They manage and oversee the support delivered by the third parties vendors across IT and OT, they collaborate with each product owner when support elements come into play. Starting from service costs they drive the collection and consolidation of the total cost of ownership within the product group.Key Outputs:
Keyskills :
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