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Head of Commercial Planning & Research

1.00 to 10.00 Years   Pakistan   26 Oct, 2022
DHL
1 Jobs Openings
Job LocationPakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the worlds most international company?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.Do you want to make a difference? Then come to our Insanely Customer Centric Team and become a Certified International Specialist!YOUR RESPONSIBILITIES

  • Strategize, plan and evaluate major customers, markets and industries within the country that warrant attention, to deliver the required information & tactical plans to justify company direction or redirection throughout the various sales channels.
  • Consolidate all sales support and planning activities across the various sales channels for optimal effectiveness & efficiency.
  • Support project management for sales in conjunction with operations department.
  • Implement effective customer support under standard operating procedure.
  • Identify root causes, determine suitable resolution and oversee implementation of agreed actions to improve service and ensure sustainability of improvement plans to avoid recurrence.
  • Lead the implementation and monitoring of all sales processes, tools and applications.
  • Ensure that all system applications and databases relevant to sales are updated and coordinated with other databases within the network.
  • Take the lead and ownership of any project that concerns sales support activities, sales processes and applications, report generation and design, revenue and customer databases.
  • Drive country sales improvement through regionally harmonized processes and procedures including GSP, SSI and sales automation.
  • Ensure that all aspects of the GSP program are well understood and implemented across designated sales channels and that regional objectives of both sales force effectiveness and efficiency improvement are achieved.
  • Work closely with Senior Director Commercial for AOP (annual operating plan), and sales budgets and strategies.
  • Provide monthly report of revenue by products and segments.
  • Ensure sales training plans are implemented.
YOUR PROFILE
  • Must possess a bachelor?s degree with at least 8-10 years? of experience in a similar role.
  • Excellent communication (written and verbal), negotiation, interpersonal, planning and organising skills.
  • Must have a good understanding of market demand and customer purchasing behaviour.
  • Must be able to build and maintain quality relationships with customers and stakeholders.
OUR OFFER
  • Strong career support in an international environment.
  • Great culture and colleagues.
  • Multifarious benefit program.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

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