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Fraud Analyst

1.00 to 10.00 Years   Pakistan   24 May, 2022
Motive Technologies Inc.
1 Jobs Openings
Job LocationPakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Who We AreMotive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.About the Role:As an experienced Fraud analyst, you will be responsible for the detection and mitigation of fraud activity on card holders accounts. You will make suggestions to improve policies and how to mitigate risk. You should have extensive experience in the fraud end-to-end lifecycle. You will work closely with colleagues partnering on fraud cases, sharing best practices and risk trends, and providing input on risk mitigation strategies.What Youll Do:

  • Resolve complex card holder inquiries regarding fraud concerns
  • Manage case inventory, incoming calls, and emails within SLA
  • Perform daily review and analysis of suspected fraud activity and complete comprehensive risk assessment.
  • Maintain awareness of fraud-related best practices, methods, and technologies; present recommendations to promote optimal use and adoption
  • Collaborate with team members, vendors, and other departments to identify fraud vulnerabilities, methods, and trends, and to coordinate fraud-related processes and strategies
  • Test, implement, and analyze strategies, models, and systems to detect, prevent, investigate, and mitigate the effects of fraud
What Were Looking For:
  • 2 + years of related experience with card fraud, investigations, AML, operational risk or equivalent experience.
  • 2+ years monitoring and performing verification checks for possible fraudulent activity on accounts.
  • Seasoned fraud investigator who has in depth knowledge of the end to end fraud cycle
  • Knowledge of investigative procedures and processes utilizing fraud detection software and tools
  • Extensive operational background, knowledge of bank policies, Regulations and procedures
  • Possess strong written and presentation skills to communicate effectively across a variety of audiences
  • Able to effectively work independently with minimal supervision. In a fast paced production environment required.
  • Strong customer service background interacting with customers over the phone
Creating a diverse and inclusive workplace is one of Motives core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Please donotlet an arrest or conviction record prevent you from applying for employment at Motive. Motive considers qualified applicants with arrest and conviction records.Please review our Candidate Privacy Noticehere.#LI-Remote

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