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Expert Billing Operations

1.00 to 10.00 Years   Pakistan   20 Jan, 2023
Job LocationPakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

About this opportunity We are now looking for an Expert Billing Operations who will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels!What you will do

  • Serve as a billing leader within Billing operations, overseeing the daily and monthly rating, billing and collection processes
  • End to End implementation management of internal Telecommunication Billing Systems
  • Perform detailed analysis of DPI end user billing and provisioning
  • Provide support to other internal or external departmental employees involved in performing audits, implementing changes, or resolving customer order and billing issues.
  • Test and evaluate system enhancements before elevation to production.
  • Executing monthly bill run with 100% accuracy
Additional Requirements
  • Product charges, rated events, customer account information, discount information
  • Pricing adjustments, payment information, tax information and tariff billing configurations
  • Billing engine, report generation, rating engine, discount process, payment processing and credit control. Generate reports and provide feedback analysis
You will bring
  • Previous Billing experience, ideally gained within a Telecoms environment
  • IT Operations background
  • Excellent leadership skills
  • working in an Agile environment
  • Strong stakeholder management and communication skills
Why join Ericsson?At Ericsson, you?ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what?s possible. To build never seen before solutions to some of the world?s toughest problems. You?ll be challenged, but you won?t be alone. You?ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?Click Hereto find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.Primary country and city: Pakistan (PK) || Pakistan : Punjab : Lahore || Pakistan : Punjab : Bahawalnagar || Pakistan : Punjab : Faisalabad || Pakistan : Punjab : Gujranwala || Pakistan : Punjab : Jhang || Pakistan : Punjab : Jhelum || Pakistan : Punjab : Multan || Pakistan : Punjab : Rahim Yar Khan || Pakistan : Punjab : Rawalpindi || Pakistan : Punjab : Sahiwal || Pakistan : Punjab : Sialkot Req ID: 713059

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