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ERP WHL-Make Service Delivery Lead

1.00 to 10.00 Years   Pakistan   14 Oct, 2022
Job LocationPakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Key Responsibilities include the following:Responsible for integrated incident and problem management. Lead incident response efforts within service delivery for any incidents impacting the application portfolio? Responsible for change, release management, and testing associated with non-impact, operational readiness, and transition acceptance? Responsible for communications and interfacing with internal and external stakeholders impacted, or potentially impacted, by service disruption, additions, changes, and/or reductions in service? Responsible for service delivery decisions made to ensure application service level targets are met or exceeded (e.g., performance and availability)? Responsible for information security and compliance? Responsible for disaster recovery and business continuity planning? Responsible for driving continuous improvements and innovation? Responsible for 24x7 365 days support Skills, Education and Experience At least 5 years of relevant functional configuration and consulting experience with specialization in one or more areas -VisiTrak application, SAP Warehouse Management, Oracle Transportation Management (OTM), SAP Plant Maintenance, Meridium application.? Full life cycle implementations of SAP and/or Non-SAP ERP projects? Desired Domain experience in Warehouse and Logistics, Plant Maintenance, Manufacturing? Bachelor?s in science (Engineering) or equivalent? Excellent communication and Stakeholder Management skills. Technical Competencies? Strong understanding of various Software Development Life Cycle (SDLC) methodologies Strong knowledge of one or more areas - SAP Warehouse Management, VisiTrak, SAP Plant Maintenance, Meridium and their E2E data flow.? Experience working with Vendors, SLAs, product roadmaps, and support lifecyclesDuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit ourAccessibility Page for Contact Information.For US Applicants: See the ?Equal Employment Opportunity is the Law? poster at:http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfFor our U.S. Affirmative Action Policy,click here.

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