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Debt Collection & Recovery Specialist

1.00 to 10.00 Years   Pakistan   25 Jul, 2024
Rentokil Initial
1 Jobs Openings
Job LocationPakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following:

  • Must be able to work independently.
  • Able to identify overdue or problem accounts.
  • Contact customers daily to collect delinquent balances.
  • Document collection activity and maintain follow up on all past due accounts Experience with and ability to learn and adapt to complex debt collection software.
  • Respond to customer AR calls regarding account inquiries.
  • Provide documentation to customer requesting invoices, statements, etc.
  • Handle cash application disputes - i.e. research misapplied payments and apply correctly or refund.
  • Maintain good customer relations.
  • Work solidly as a team with various departments.
  • Possess excellent, effective, business professional, communication skills. Have a pleasant phone manner and etiquette and an ability to speak clearly.
  • Capable of following written and verbal directions.
  • Work autonomously with daily tasks, to set priorities with little supervision.
  • Support team initiatives as defined by manager.
  • Be highly organized with strong attention to details.
  • Possess problem-solving skills.

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