Circle Head Technology - South

Job Description

Last Date to Apply:23rd August, 2022Employment Type:This is a full-time position.Grade:This is a grade 4 position.Location:This role is based in Karachi, Pakistan.Flexibility model: HybridAbout the Role:Circle Technology is one of the most important domains of the Technology division contributing towards divisional and company strategic goals like improving customer experience through modernized tools, smart operations through innovative solutions and continuous focus on supporting business objectives at organization level by aligning with key strategic goals.Your Impactful Goals will include:

• RAN Network Voice and Data KPI Performance management
• Smart Operations with optimized Opex and operational excellence for continuous improvement
• Energy OPEX reduction initiatives to drive efficiency in network energy consumption area
• RF Network Optimization KPIs and customer experience improvement
• Drive initiatives to improve Network NPS in South regions
• Network Availability KPI improvement drive in an outsource operating model
• Vendor SLA management and performance Governance
• Network Preventive maintenance activities Governance and performance drive
• Modernized way of work integration through available Tools
• Regional areas visits and engagement with regional Sales teams to support business activities
• Drive network performance improvement through Vendors/business partners
• Stakeholder management through effective relationship building
• Periodic formal engagement with internal stakeholders, PGA, Legal.
• Financial discipline in line with company guidelines
• Devise plans to improve cluster level profitability by optimizing technology OPEX
• Coordination and Collaboration with sharing Network partners
• Coordination with B2B teams for the corporate accounts,

Your Typical Day will look like:

• Network KPI monitoring and improvement plans for low performing areas/Zones
• Weekly/daily performance analysis and teams engagement
• Daily performance management meeting with outsource vendors
• Weekly/Monthly activities Financial reconciliation for regional activities
• Regional Business cases review and approval process to secure
• Network preventive maintenance activities review
• Energy OPEX daily dashboard review and low performing sites action plans progress tracking
• Integrated Tools effect realization and improvement areas to highlight to vendors
• Cluster base KPI achievement view and guidance to teams
• Customer complaints dashboard review
• RF KPI dashboard and follow up on PTA and quarterly improvement plans
• Network preventive maintenance gap analysis and improvement recommendations
• Regional action register follow up for areas to improve after each PM cycle

Your Career Path:

• Expand and develop expertise in Business and technology domains
• Broaden technology and business knowledge
• Career development through exposure at different management forums
• Career planning and opportunities to excel to Director and CXO level based on individual strengths
• Learning opportunities through well defined development plans and management trainings

What were looking for:Education:Bachelors in Engineering in Electrical/Electronics/Telecommunications.Work experience:10+ years of relevant experienceFunctional Skills/Knowledge Areas:

• Strong negotiation and analytical skills
• Leadership and team management
• Interpersonal skills
• Process and project management Skills
• High performance under critical situation and incident handling skills
• Presentation & Communication skills
• Technical knowledge of Telecom networks and site power infrastructure

Keyskills :