Business Pursuit Manager

Job Description

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.We work in two ways ? directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.These connections lead to an understanding of each others strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.Number of positions: 1Pay band: 6Location: KarachiDepartment: Examination - Business PursuitContract type: Indefinite ContractClosing date: Monday, 19 Dec 2022 - 11:59 pm (PKT)Role PurposeThe purpose of this role to actively pursue Examinations Business in the country, converting opportunities into business. This includes all aspects of examinations, but with a strong focus on business development across various products and services.Main opportunities/challenges for this role:

• Achieving sales/ account targets and ensure customer satisfaction
• Understand and foresee country conditions to spot and act on opportunities
• Providing timely feedback on commercial planning scenarios that have changed
• Delivering great customer service internally and externally
• Creating strong relationships with external customers to sell / cross-sell and up-sell product portfolioSupporting the development of new operational processes and standards to match business and product portfolio expansion

Main Accountabilities:Commercial Planning

• Carries out routine monitoring and standard reporting on commercial data involving sales, profitability and/or co-funding and sponsorship opportunities using an agreed set of corporate processes, techniques and report templates.
• Market & customer intelligence
• Collects, reports and uses Customer/ Market Intelligence from what is seen/heard on the ground and link to Marketing on Insights
• Inputs into innovation and BD plan/targets

Winning business

• Identify Opportunities
• Converts short-list opportunities
• Generates new leads through networking/relationship development
• Analyses customer needs and ensure customer is kept informed throughout process
• Develops value propositions with support from Commercial Manager with input from Region
• Manages tender submissions

Analysis and Reporting

• Using standard procedures and templates, regularly records, analyses and reports on operational activity levels and performance data, to support senior managers in making timely and effective business decisions that respond to operational needs.
• Conducts research, using a range of information channels, into business activities, challenges and key personnel in target customer, partner or sponsor organisations to support developing new business and cultural relations opportunities.
• Coordinates and organises contact with stakeholders in key client/partner/sponsor organisations? e.g. meetings, conference slots, sending targeted marketing or thought leadership materials etc.

Brand/Product Knowledge & Promotion

• Using standard procedures and templates, regularly records, analyses and reports on operational activity levels and performance data, to support senior managers in making timely and effective business decisions that respond to operational needs
• Contributes data as required, to enable the development and distribution of high quality, customer and market-focused marketing collateral

Leadership & Management

• Prioritises own work activities, from long term plans into day to day activities.
• Builds relationships and uses influence to work with others internally to grow the business

Safeguarding

• The post holder will create an enabling environment to promote safeguarding through compliance with the safeguarding implementation standards in planning, implementation and monitoring of activities/projects and to escalate safeguarding issues to the National Safeguarding Manager, Pakistan.
• The post holders must ensure that his/her behaviour is in line with safeguarding code of conduct.

Role Requirements:

• Must have the right to work in Pakistan
• 3 Years experience in similar field
• Ability to interpret policies/procedures
• Attention to detail.
• RFP/Tender response
• Report writing

Essential Core Skills for the Role:

• Communicating and influencing (level 2)
• Analysing data and problems (level 2)
• Finance and resource management (level 2)
• Commercial and Business Development (level 2)
• Account and partnership management (level 2)

Our Values and BehavioursBritish council values and behaviours are applicable across our organisation, in all roles and at all levels. They are important because they say what we stand for at the British Council and help us to deliver our strategy. We use them to guide our decision making, as well as guiding how we treat one another and the people we work with. These will be assessed in the selection process.Our values are:Open and Committed; Expert and Inclusive; Optimistic and Bold.The behaviours for each values pair can be found on our Intranet SharePoint site for internal staff and at our Careers portal for external applicants.A connected and trusted UK in a more connected and trusted world.Equality , Diversity, and Inclusion(EDI) StatementThe British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.The British Council iscommitted to safeguarding children, young people and adults who we work with.We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council?s Safeguarding policies for Adults and Children.If you have any problems with your application please email askhr@britishcouncil.orgPlease note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ?ASK HR? email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

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