Business Intelligence & Operations Manager

Job Description

Who we are:Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. Motive combines IoT hardware with AI-powered applications to connect and automate physical operations. Motive is one of the fastest-growing software companies in the world, serving more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.Motive is built on four foundational attributes; Own It, Less but Better, Build Trust, and Unlock Potential. This has taken our company to great heights, including being recognized by Fortune for Best Workplaces, Forbes Best Startup Employers, and Comparably for our Best Global Culture, Sales Team, Leadership Team, Career Growth, and CEO for Diversity. We?re proud to receive an employee net promoter score of 63 (according to Comparably) which places Motive in the top 5% of companies with 4,000 employees or more.Today, our team is made up of more than 4,000 employees, located across the world, providing support to a wide range of customers. While most of our employees are remote, many have the opportunity to work on-site at any of our 8 global office locations. Visit our careers website to learn more about opportunities at Motive.About the Role:The Business Intelligence & Operations Manager will report directly to the Senior Director, Central Operations and will be part of a team that is responsible for understanding the current data landscape across the various different systems at Motive and for developing a data infrastructure that will simplify reporting and analytics within the sales organization. The ideal candidate is a self-starter that is detail oriented and is able to partner with cross-functional stakeholders to understand business requirements and deliver analytical solutions. You will be working with the latest tools and technologies such as Snowflake and Tableau to bring together unstructured data and to derive actionable insights into the performance of the sales organization. You will have the ability to influence the strategic direction of how sales data is consumed and analyzed across the organization as we look to build efficiencies in order for us to scale as an operations organization and to support Motive in their next phase of growth.What Youll Do:

• Design and build complex data sets by extracting and cleansing data from various different systems. Work closely with IT to establish data pipelines for business critical KPIs
• Develop automated, self-service dashboards using Snowflake and Tableau
• Partner with stakeholders to identify opportunities for improvement and to develop analytical solutions to streamline / automate existing reporting
• Develop and maintain operational KPIs, seller productivity metrics, and business review slides.
• Support segment sales operations teams with analysis and reporting to drive standardization
• Become an expert of the data landscape at Motive and look for opportunities to improve data quality and reliability
• Lead a team of resources, provide support, and review deliverables

What Were Looking For:

• BA/BS degree in a quantitative field such as Engineering or Mathematics is required
• 5+ years of experience working in a Sales Business Intelligence or related role with experience in working with sales systems such as Salesforce is preferred
• Advanced knowledge of SQL with a minimum of 3 years experience is required
• Experience with Salesforce, Snowflake, Tableau and other business intelligence applications
• Proven ability to handle multiple tasks, work independently, and problem solve to identify solutions to data requests
• Strong verbal and written communication skills

Creating a diverse and inclusive workplace is one of Motives core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Please review our Candidate Privacy Noticehere.The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motives policy to require that employees be authorized to receive access to Motive products and technology.#LI-Remote

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