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Business Account Manager

1.00 to 10.00 Years   Pakistan   09 Jun, 2022
Telenor Group
1 Jobs Openings
Job LocationPakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Employment Type:This is a full-time position.Grade:This is a grade 2 position.Location:This role is based in Lahore, Pakistan.Flexibility model: HybridAbout the Role:The role will allow you to contribute towards our vision of taking Telenor Business products to a leading position over the coming years. And will get the opportunity to enhance vision and expertise for B2B segments.Your Impactful Goals will include:

  • Managing a portfolio of accounts to achieve long-term success.
  • Developing healthy relationships with customers by providing them support and solutions.
  • Strict adherence to company/divisional policies, plans and strategies to achieve company/divisional key deliveries along with complete understanding of code of conduct.
  • Churn management
  • Monthly New New target achievement through upselling and new acquisition of Medium Enterprises
  • Achievement of 100% collection
  • Ensuring upselling and cross selling in the assigned portfolio
  • Relationship at all tiers in assigned portfolio
  • Knowledge of IOT, Enterprise solutions & cloud selling
Your Typical Day will look like:
  • Proactively develop customer relationships by maintaining contact at an appropriate level.
  • 100% portfolio management.
  • Maintain Voice and Data Churn in the assigned threshold.
  • Monthly collections and upselling.
  • Provide support to Customers by ensuring resolution of network coverage, billing, and services issues.
  • Contribute to the ongoing development and improvement of the customer experience.
Your Career Path:This specific job gives you ample opportunities to maneuver around in other departments like Business Solutions, Sales & Distribution & Customer Experience Management.What were looking for:Education:Minimum BBA/MBA (Preferably Marketing)Work experience:2 plus years experience of Corporate Servicing, Client Management, Key Account Management.Functional Skills/Knowledge Areas:
  • Strong business sense and industry expertise
  • Excellent communication and negotiation skills
  • Business acumen with a problem-solving attitude
  • Adaptable to new environments and a good team player
  • Ability to meet tight deadlines
  • Ability to Handle difficult situations
  • Remote/Digital Selling
  • Consultative Selling
  • IoT and Enterprise Solution Selling
  • Next level Sales pitching through story telling
Why should you join us at Telenor?At Telenor Pakistan, weprovide you theplatformto work in a challenging and rewardingenvironment tobecome a skilled professional in your chosen field of interest.Asone of thetop employersof the country, we enable you to realize your dreams in acollaborativeenvironment of diversity and openness to new mindsets.As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit irrespective of race, caste, gender, creed, color, religion, sex, national origin,ordisability.

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