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Associate- Travel Services

1.00 to 10.00 Years   Pakistan   02 Feb, 2023
Job LocationPakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Entity: Aga Khan UniversityLocation:KarachiIntroduction to the Aga Khan University:Chartered in 1983, Aga Khan University (AKU) is a private, autonomous and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, AKU provides higher education in several disciplines, carries out research pertinent to the countries in which it exists and has campuses, programmes and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact and access; and AKU is a model of academic excellence and an agent of social change.Job Role / Responsibilities:You will be responsible to handle financial and administration work of travel department which provides services to AKU Stadium Road Campus, IED and the Examination board. Other assignments include coordination of domestic hotels, reports, travel insurance, refunds, credit notes, visa cover letter, resolve e-travel issues, prepare regular reports of business extended to vendors and airlines and provide all administrative support.Specifically, you will be responsible for:

  • submission of invoices / ROPs on daily basis to finance and to handle all sorts of query and to resolve it proactively with minimum timeline
  • assist with e-travel software, ensuring that issue if any is resolved within minimum timeline
  • prepare covering letters for visa purpose / invitation letters/vendors queries/ visa issues/ finance issues and to assist head of travel
  • assist and provide recommendation on Travel policy and work with HR for amendments
  • meet with airlines, hotel rep and ensure that corporate deal is maintained, negotiate when required
  • build relationship with consulates/embassies for their support on visa facility
  • handle all complaints related to travel and resolve matters
  • communicate with travel vendors to ensure that all travel services are provided as per SLA
  • facilitate and assist faculty and staff in operating e-travel system, coordinating with IT/Vendor for problem solutions
  • facilitate staff members beyond as and when travel needs required, beyond working hours and on weekends.
Eligibility Criteria / Requirements:
  • Bachelors degree with minimum 3years of experience with financial and administrative acumen
  • adequate knowledge of computer software particularly command over MS Office especially Excel
  • excellent interpersonal and analytical skills
  • excellent communication skills (Oral & Written)
  • able to analyze things critically and negotiation skills.

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