Assistant Manager International Roaming Segments & Products

Job Description

Last Date to Apply:17th October, 2022Employment Type:This is a full-time position.Grade:This is a grade 2 position.Location:This role is based in Islamabad, Pakistan.Flexibility model: HybridAbout the Role:As AM/Sr. Executive International Roaming (IR) Segment & Products, we empower you to identify customer needs and develop a vast variety of products and services which will impact the International Roaming Segments which are a Niche & hold high value. You will be driving initiatives that shape the direction of Telenor in achieving its International Roaming business ambitions.Your Impactful Goals will include:

• Reporting on financial & traffic performance to management
• Reporting actionable insights for the Unit and how it can liaison with different business segments
• Maintaining Unit Dashboard to gauge subscribers, churners, customer engagement and other KPIs along with base and customer profiling
• Developing different report for the unit (Daily, Weekly & Monthly)
• Developing Offers for IR outbound roaming subscribers
• To work in coordination with Telenor Global Wholesale to have insights of other BUs
• Contribute in product & business development initiatives via Analytics
• Develop strong business acumen, product knowledge on International Segment
• Ensuring that the organization is presented with deeper insights, both on opportunities and assessment of past initiatives to drive data-driven decisions.
• Interact with key stakeholders such as Business Intelligence, Technology, Sales and Product development and Pricing to drive Segment?s agenda on International Segment.

Your Typical Day will look like:

• Visibility to management through presentations and proper status via reporting emails and Dashboard(s)
• Data retrieval, analytics & reporting with actionable insights from different Business Intelligence systems such as Qlik & Comfone (internal/external DATA sources)
• Converting opportunities into actionable initiatives and executing through product development.
• Making communication plans of the new initiatives
• Other Segment data analysis w.r.t IR segment & exploring multiple dimensions such as geography, payment types, customer life cycle etc
• Support to team, key stakeholders, department and organization in timely resolution of issues
• Coordinate with BI, Regulatory, Product Development, Pricing and Billing teams for keeping track of product uptake, Offers validation, Revenue uptake and cost
• Responding timely to internal or external queries
• Bringing innovation and creativity in the segment with new initiatives
• Active participation in team & CFT meetings
• Assisting in strategy formulation for and beyond International Segment for Telenor

Your Career Path:Potential of growth within organization based on experience & personal initiatives. Possible avenues in other functional roles include positions in Mass Segments/International Business/BI CommercialWhat were looking for:Education:Bachelors/Masters? in Business (Preferred)Work experience:

• Good understanding of segmentation w.r.t Telecom
• Experience in Business planning / forecasting / Development of Business cases based on current trend
• Added advantage to have work experience in Business Analysis
• Experience in DATA Analytics/Actionable Insights/Product Development /Execution
• International Client Handling

Functional Skills/Knowledge Areas:

• MS Office preferably knowledge of Excel & Power Point
• Business Case Development knowledge with strong Analytics Skills
• Finance know how; will be an added advantage
• Should have strong & effective stake holder management
• Work well under pressure
• Self-driven, flexible & proactive
• Strong negotiation & Interpersonal Communication skills
• Strong work ethics with attention to details
• Structured & proactive approach
• Hands on experience on data handling tools SQL /BI Qlik or/and other tools will be an added advantage

Why should you join us at Telenor?At Telenor Pakistan, weprovide you theplatformto work in a challenging and rewardingenvironment tobecome a skilled professional in your chosen field of interest.Asone of thetop employersof the country, we enable you to realize your dreams in acollaborativeenvironment of diversity and openness to new mindsets.As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit irrespective of race, caste, gender, creed, color, religion, sex, national origin,ordisability.

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