Analyst ? Wealth Management Operations-2200020551

Job Description

Analyst ? Wealth Management Operations - (2200020551)Job: OperationsPrimary Location: Africa & Middle East-PakistanSchedule: Full-timeEmployee Status: PermanentPosting Date: 03/Aug/2022, 10:29:27 AMUnposting Date: 17/Aug/2022, 10:59:00 PMRole Responsibilities Strategy

• To contribute towards superior service delivery and cost control related to operations of the Wealth Management Businesses by ensuring error free and timely processing of wealth product?s sale and after sales applications on eOPs.
• To ensure that wealth product?s sale and after sales related activities are carried out with the maximum efficiency, security & control and that service is provided to both internal & external customers in accordance with agreed service standards.
• To design, recommend and implement action plans for continuous process improvements in order to enhance both processing efficiency and operational controls and save costs.
• To develop a highly motivated, professional & productive team.

Business

• Ensuring Wealth Management Operations deliver service as per agreed service standards.
• Ensuring initiation, tracking, monitoring and delivering of key improvement initiatives and projects.
• Ensuring changes to system, processes or product offerings are handled in an effective and seamless manner delivering the expected outcomes.

ProcessesBelow are the activities performed in Wealth Management Operations:

• Ensures that the work is performed in accordance with Management Manual, Process Guides, the agreed customer service standards, operational risk requirements and Central Bank regulatory controls.
• Ensure compliance of AML, CDD policies & procedures in accordance with Group and Local Regulatory guidelines.
• Highlights inherent risk within processes to Senior Management so as to ensure bank risk is kept to the minimum.
• Suggests improvements and enhancements in current practices, taking future needs into consideration.
• Follows rigorously Service Level Agreements established with key internal departments to effectively and efficiently maintain relationships with them.
• All MISs are timely updated.
• Provides timely data/information to officers concerned in preparation of reports/returns required by Group, Central Bank. Tax authorities and insurance companies.
• Acts as a backup for staff on leave or in any contingency as per department?s backup schedule and contingency plans.
• Ensure to complete any other additional task assigned by Line Manager or above.
• Vault keys held as per the combination of keys and mentioned on key register.
• Ensure all records are properly stored and archived as per Bank policy.

People and Talent

• To enable the Team Leader to analyze statistics relating to the performance of the unit to ensure that procedures and processes are optimized.
• To keep the Team Leader advised of material operational / process weaknesses and non-compliance with controls.

Risk Management

• Effectively manage risks and create a robust control environment.
• Ensure adherence to all CST (Control Sample Testing) and HCL (Health Checklist).
• Assist in coordinating, facilitating and promoting understanding of Operational Risk and in implementation and management of Governance & Control within the unit.
• Ensure that customer scanned image / instruction, MIS containing customer information and EUC are not saved in staff desktop system.

Governance

• Ensure that all processes/practices in the Unit comply with the Bank?s risk and compliance procedures to minimize security and risk exposure.
• Formulate improvements in operating procedures in order to effectively manage risks and create a robust control environment.
• Ensure adherence to all CST (Control Sample Testing), HCL (Health Check List) and ORF (Operational Risk framework).
• Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit.
• Ensure that all BIA, BCP and DR related activities are smoothly carried out for Wealth Management Operations.
• Ensure that COPMAN checks are performed on a daily basis.

Regulatory & Business Conduct

Keyskills :