Account Support Associate

Job Description

Employment: Full Time As an Account Support Associate (ASA), youll be a key member of our Business Support Services (BSS) team. The ASA program supports a wide range of service lines (Assurance, Advisory, Tax and Transaction Advisory Services), making this a great place to gain exposure to new skills and progress your career.The opportunityYou will work directly with high-level client-serving professionals (partners/principals, executive directors, senior managers and managers) to drive project management and engagement coordination for EYs key account client-serving teams. You will drive efficiencies for the account teams and reduce time to provide services to clients, with a focus on maintaining the applicable professional standards.Your key responsibilitiesYoull likely balance your time between both project management and analytics. Well also look to you to audit and manage budgets and expenses, along with compliance and due diligence.Skills and attributes for successManage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service deliveryGain a strong knowledge of the service line and the engagement, EYs structure, key personnel and EYs policies/proceduresAct as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategyTake complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that ariseCollaborate with the account team, business development and resource management teams to achieve team goalsCoordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements REQUIREMENTS: To qualify for the role you must haveStrong data analytics and Excel skills (e.g. pivot tables)Excellent oral and written communication skillsExcellent listening, influencing, interpersonal and presentation skillsThe ability to address all relevant information/data and develop practical approaches to answering problemsA creative and curious approach to tackling complex challenges, leveraging internal tools and resources to achieve favorable resultsA results-oriented approach to drive improvements in engagement economics (financial systems, relationship management tools, revenue pipeline, sales cycle reports, risk assessments)A proven ability to work independently with minimum supervision, and collaboratively with virtual teamsAn ability to effectively manage concurrent projects and prioritize multiple tasks, including multi-location coordinationThe capability to meet tight deadlines, performing fine-quality work and diligent follow-upThe ability to summarize and conclude activities, applying appropriate documentation standards and lessons learnedThe capacity to protect confidential and proprietary informationIdeally, youll also haveA background in a direct client service roleA bachelors degreeWhat we look forWere most interested in people with big ideas who arent afraid to voice them. Youll need a proactive approach to work and the curiosity to seek out new challenges without being pushed. If youre ready to make a real contribution to our goal of building a better working world, this role is for you.What working at EY offersWe offer a competitive compensation packageOwnership for your area, in a culture that encourages people to speak up and challenge the status quoCareer support from some of the most engaging colleagues in the businessThe ability to take on different responsibilities and learn new skillsThe freedom to provide excellence in a way thats suited to youAbout EYAs a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Join us in building a better working world. Apply now.

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About Company

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region