Account Manager

Job Description

Position Type: Full-timeWorking Hours: EST 9 AM - 5 PMAbout Pavago:Pavago is seeking a proactive Account Manager. This role is vital for ensuring seamless coordination of accounts, transactions, and dispositions. The ideal candidate will excel in both organizational and communication skills, driving the success of our operations by efficiently managing accounts and ensuring timely follow-ups. You will work closely with cross-functional teams, including acquisition and disposition managers, to enhance business processes and improve operational effectiveness. Your role will involve coordinating transactions, managing CRM tasks, and supporting post-deal activities to ensure smooth workflows.Responsibilities:

• Account Management: Oversee all accounts in the CRM, ensuring timely follow-ups, categorization, and execution of drip campaigns. Call accounts to confirm appointments and update account statuses from initial contact to long-term follow-ups. Manage property viewing schedules, calculate drive time, and ensure all appointments are logged and completed.
• Transaction Coordination: Prepare contracts, coordinate with acquisition managers, and handle transaction-related tasks. Ensure contracts are signed, deadlines are met, and due diligence dates are recorded in the CRM. Work with title companies, attorneys, and other stakeholders to ensure seamless property transactions.
• Property Research: Conduct detailed research on properties scheduled for viewing. Gather essential information, such as market data and property tax information, using tools like county clerk and property search databases.
• Dispositions Support: Assist the disposition manager with selling properties. Review relevant materials, manage agreements in Docusign, and support the sales process post-signing. Ensure all transaction-related documents are prepared, reviewed, and processed.

What Makes You a Perfect Fit:

• Adaptability: You are comfortable working in a fast-paced environment, juggling multiple tasks, and responding quickly to changing needs.
• Attention to Detail: You can manage contracts, follow up with accounts, and ensure that no transaction or account falls through the cracks.
• Communication: You possess excellent communication skills, ensuring smooth coordination across multiple stakeholders.
• Innovative Mindset: You are always looking for new ways to improve account management, transaction coordination, and overall efficiency.

Required Skills and Experience:

• Experience: The ideal candidate will have experience in real estate, account management, and transaction coordination. Familiarity with property research, CRM tools, and handling multi-step transaction processes is essential for success in this role.
• Skills: Excellent organizational and communication skills are critical. The candidate should be detail-oriented, able to manage multiple tasks, and possess strong problem-solving abilities. Experience in contract management and the ability to work in a fast-paced environment is a must.
• Technical Proficiency: Proficient in Zoom, Asana, Slack, email, and CRM systems. The ability to use property databases, manage accounts through automated campaigns, and coordinate contracts and transactions efficiently is required.

Interview Process:

• Initial Phone Call: Engage in a brief conversation to understand your experience and suitability for the role.
• Video Interview: Delve deeper into your professional background and assess your skills in a 30-minute call.
• Final Interview: Have a comprehensive discussion with the team to ensure mutual alignment.
• Background Checks: Conduct swift verification of your references and past employment details.

Ready to Apply? If you are passionate about driving operational success and ensuring seamless transactions and account management, we?d love to hear from you! Apply today and take the next step in your career with us!

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