Account Manager

Job Description

Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people?s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.The team youll be part ofThe Customer Experience (CX) organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.This position will report to the Customer Team Head which is part of the Middle East CX team, based in Pakistan. The position will consist of sellingtoCSP and ISP customers located in Pakistanpromoting the Nokia products and services to our customers in country.What you will learn and contribute toAs part of our team, you will learn to work in a hi-tech environment selling products and solution to Pakistan Telecom Companies.The position will grow the candidate in sales and technical skills in a global company promoting cutting edge technology.Looking for seasoned candidate with sales and marketing experience in the hi-tech industry selling product to CSPs and ISPs in Pakistan. The key responsibilities and contributions include

• Positioning Nokia products and services in the assigned customers
• Be responsible for sales forecast, revenue generation and customer interface on assigned accounts
• Provide Business Group (BG) feedback on solution and service as customer advocate
• Meet orders intake and Sales targets, develop new business,expand your pipeline for IP, Optics and Fixed Networks
• Develop and sustain strong relationships with customer across your territory to enable successful positioning and sales of Nokia products and services
• Be responsible for your sales strategy as well as the coordination of Nokia contacts with the customer
• Participate to the development and articulate your sales strategy and account planning
• Maintain effective internal communications and networking with appropriate stakeholders and to galvanize support, maximize Nokia?s effectiveness and meet customer expectations
• Accountable for managing the account including all internal processes
• Maintain your appropriate skills, training and knowledge to position and value sell Nokia?s products/services/solutions to our customers efficiently
• Ensures ethic & compliance in accordance with Nokia policies, ensure procedures and reporting for the (Customer Team) CT
• Work in close collaboration with all BG RBCs of Middle East, the CT account managers and the MU team.
• Provide support for operations, deliveries, demand planning and any margin improvement plans

Your skills and experienceThe competencies required for the role are:

• Experienced sales skills, solid experience in handling an account/customer of comparable size and complexity. In particular it requires agile sales techniques and experiences to face a highly competitive environment
• Good understanding of Nokias product & solution and overall Pakistan telecommunications market, trends and related regulations
• Leadership skills to lead your accounts and collaborative skills to win business in team
• Negotiation, communication and good interpersonal skills
• Ability to manage large and complex sales environment
• Ability to have a good understanding of the customer?s business/competitive situation/strategy and an understanding of the drivers of customer profitability to drive Nokia business targets for the CT
• Ability to build relationships with influential stakeholders in Pakistanand with the customers
• Develop/execute strategies addressing all stakeholders
• Influence buying decisions at the customer centrally on market-wide deals
• Ability to provide guidance during critical deal making process and collaboration with RBCs (Regional Business Controllers)
• Relevant financial experience to support forecasting and the qualification of opportunities
• Experience with contract management, financial terms and conditions

It would be nice if you also had:10 years relevant sales experience in Telecoms or IT in Pakistan.Proven track record in handling complex salesDemonstrated high autonomy and creativity to win in a competitive environmentBusiness development track record: identification, business case, development, until deal closureRelevant university degree in telecommunications, technical, business or similar qualificationA business winning mindset Ideally, have sold related technology, i.e. IP, Optical, and Fixed NetworksWhat we offerNokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World?s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg

At Nokia, we act inclusively and respect the uniqueness of people.Nokia?s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, gender identity,age, marital status, disability, protected veteran status or other characteristics protected by law.We are committed to a culture of inclusion built upon our core value of respect.Join us and be part of a company where you will feel included and empowered to succeed.Additional Information

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