Information Systems Officer (SAP NPO HCM & Payroll Processes)

Job Description

Department/Office: Department of Management Strategy, Policy and Compliance Enterprise Resource Planning ProjectDuty Station: NEW YORKClosing Period: 25 April 2021Org. Setting and ReportingThe position is located in the Human Capital Management(HCM), Payroll(PY), Organizational Management(OM) team, Solutions Architecture 1, Enterprise Resource Planning Solution Division (ERPSD), in the Department of Management Strategy, Policy and Compliance in New York. The Information Systems Officer (SAP NPO HCM and Payroll Processes) will report to a Senior Information Systems Officer.Umoja is a continuous organizational transformation, enabling high-quality, and cost-effective service delivery for evolving United Nations mandates, anywhere in the world. By updating skills, harmonizing practices and applying global technology, Umoja maximizes productivity of the UNs human, financial and material resources.Umoja transcends organizational, geographical and functional barriers, fostering a culture of transparency, accountability, empowerment, sharing and unity across the United Nations. For more information on Umoja visit:ResponsibilitiesThe scope of work of this position includes the main SAP NPO HCM modules and processes in the Umoja solution, such as Personnel Administration, Time Management, Organizational Management, Benefits, Employee and Manager Self Service, Payroll, Travel.In addition, the position will serve to reinforce the Projects capacity in the context of the design, build and roll out of the new scope of functionality of Umoja and its subsequent stabilization during 2021 onward, which will include HCM-related processes such as strategic planning, position and organizational management and budgeting.Within limits of delegated authority and depending on location, the Information Systems Officer (SAP NPO HCM and Payroll Processes) will be responsible for the following duties:-

• Supports and contributes to work concerning feasibility studies, systems analysis, design, development and implementation of systemic functionality in the Umoja solution for HCM processes and integration, particularly in respect of Payroll [PY] and PY-related processes and modules in SAP NPO HCM.
• Develops detailed system and other functional specifications and user documentation for business design documentation for HR functionality and HCM processes in the SAP NPO Umoja solution.
• Undertakes complex system analysis for the further design of integration and enhancements of the SAP NPO HCM processes in the solution, particularly Payroll, including its NPO specific configuration requirements.
• Provides specialized advice to users, analyzing users requirements and translating these into new applications; determines application systems integration and linkage issues.
• Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.
• Develops and maintains computer programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.
• Organizes and performs unit and integrated testing of the HCM processes in SAP/Umoja, designing and utilizing test bases; assists users in acceptance testing.
• Develops training materials for HCM processes in Umoja, operating and user manuals; trains staff in assigned systems.
• Develops disaster recovery plans and ensures appropriate planning and training of those responsible.
• Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.
• Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.
• Provides guidance to, and may supervise, new/junior staff, consultants, etc.

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