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Social Media Community Manager

5.00 to 10.00 Years   Nasr City Cairo, Egypt   20 Aug, 2024
Job LocationNasr City Cairo, Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryAdvertising; Marketing
Functional AreaNot Mentioned

Job Description

Summary:The Social Media Community Manager is responsible for building and nurturing online communities around the brand, engaging with followers, and managing interactions to foster a positive and active environment. Success in this role is marked by high levels of community engagement, effective issue resolution, and positive brand sentiment.Responsibilities:

  • Monitor and respond to user comments, messages, and discussions across social media platforms.
  • Develop and implement community engagement strategies to enhance brand loyalty and visibility.
  • Analyze community feedback and social media metrics to improve interaction tactics and overall strategy.
  • Coordinate with marketing and customer service teams to address user concerns and integrate feedback into broader strategies.
Qualifications:
  • Strong interpersonal and communication skills, both verbal and written.
  • Experience with social media management tools and platforms.
  • Ability to analyze social media metrics and derive actionable insights.
  • Bachelor?s degree in Marketing, Communications, or a related field is preferred.

Keyskills :

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