| Job Location | Muscat - Oman |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Banking / Financial Services / Broking |
| Functional Area | Not Mentioned |
Role purposeManagement of ?Retail?, ?B2B Partner Retail? and online fulfilment propositions, including all retail stores and covering around 8 stores. The General Manager will be responsible for managing and coaching their direct reports and front line sales consultants to achieve revenue and profitability targets. The role will drive sales, customer service and manage a stand-alone P+L, including all revenues from retail stores, partner & white label stores, and all direct retail costs, direct support costs, and allocated shared costs. Key accountabilities? Manage walk up retail KPIs ? Own and drive store profitability / EBITDA ? Customer Service levels at stores ? People management including coaching, full performance based rostering, annual leave management, retention, recruitment and performance management ? Manage product launches and promotions ? Manage inventory and margins ? Execute operations in line with standard operating procedures and coach staff on operating disciplines - adhere to Company and location policy and procedures, Audit, Risk, Health & Safety, Security and Retail requirements. ? Financial analysis, reporting and planning ? Manage communication for all site staff and management ? Review existing estate &/or identify opportunities and support BD in development of business case assumptions for new/existing store locations ? Manage local relationships (landlords, airports etc) ? day to day operational account management ? Undertake Company training within required timescales & of the entire Team ? Share best and implement good practice with other Retail Sales Managers Role-specific experience and skills ? Ability to engage and present persuasively at Exec/Senior Management level ? Commercial acumen ? Highly analytical ? Experience of working effectively in a matrix structure ? Strong written and verbal communication
Keyskills :
General Manager Administration Financial Service
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