Quality Assurance Consultant

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsJob CategoryCustomer Success GroupSeniority: all seniority levels considered - to be defined during the recruitment processLocation: Casablanca, MoroccoDepartment DescriptionSalesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team?s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce.Our approach considers people, process, and technology ? and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.Job DetailsThe Quality Assurance Consultant works collaboratively with various project teams across multiple customer implementations. This role works under minimal direction, relying on experience and judgment to ensure the appropriate level of quality is incorporated into our customer implementations. The successful candidate will demonstrate proficiencies with a highly collaborative approach, exhibiting excellent problem solving, organizational and social skills.To be successful in the role you:Define a successful test strategyImplement test scenarios in a continuous integration environmentReport on testing progressAutomate and implement test scenariosAnalyze business requirements and build test scenarios based on thatImplement tests using both manual testing and automationWrite test cases and test resultsRecommend functional decisions based on test results reportsWorks closely with internal and customer teams to understand business requirements, coordinate testing activities, and communicate test results.Actively participate in internal defect triage callsAssist customer with UAT planning and execution as neededAssist with UAT defect triage callsMaintain and communicate QA metrics to internal and customer collaborators via status/metrics reportsDocument and communicate QA-related risks to Project ManagementInteract, communicate and follow through with development & customer teams throughout testing phaseAbility to adapt to customer processes and integrate them into day to day work as needed without compromising standard methodologies and qualityDegree or equivalent proven experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Position Requirements:Proven experience (3+ years of demonstrated ability) in a test roleStrong understanding of QA methodologies.Understanding of Agile/Scrum methodology and working experience in an Agile environmentExcellent interpersonal skills (in French & English) and ability to work independentlyGreat attention to detail and ability to identify, isolate and document defectsAutonomy and self drivenExperience in large-scale software deployments.Preferred Requirements :1+ years of hands-on experience with the Salesforce platform.SCRUM & Salesforce certification(s)Understanding of test automation framework design models and standard methodologiesBenefits & Perks:Check out our benefits site (https://salesforcebenefits.com/international.html) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.Visit for the full breakdown!AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.

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