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Care Agent (German-Speaking)

1.00 to 10.00 Years   Maadi, Cairo , Egypt   01 Aug, 2023
Job LocationMaadi, Cairo , Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryBusiness Process Outsourcing (BPO)
Functional AreaNot Mentioned

Job Description

Care Agent (German-Speaking)1. Position: Customer Care Agent (German-Speaking)2. Location: Maadi-Egypt’Summary:We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team’Responsibilities:1. Customer Support: Respond to calls from German-speaking customers in a courteous and efficient manner.2. Issue Resolution: Address customer inquiries, concerns, and complaints, striving to resolve issues effectively and in a timely manner.3. Customer Feedback: Gather and document customer feedback, suggestions, and complaints,4. Customer Satisfaction: Strive to achieve high levels of customer satisfaction by meeting or exceeding established customer service metrics.’’

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