Status Board Operator- HouseKeeping (On Call) (Luxor)

Job Description

Status Board Operator- HouseKeeping (On Call) (Luxor) page is loadedStatus Board Operator- HouseKeeping (On Call) (Luxor)Status Board Operator- HouseKeeping (On Call) (Luxor)locationsProperty - Luxor time typePart time posted onPosted Today job requisition id204977VACCINATION REQUIREMENT: MGM Resorts now requires that all new hires who do not exclusively work from home to provide proof of vaccination against COVID-19 before beginning work effective August 30, 2021 (excluding hourly employees for properties located in Michigan, Mississippi, New Jersey or Ohio).Location:Las Vegas, NevadaBecome one of the stars behind the show and become part of the worlds most powerful entertainment brands. Our Company has one exciting mission:To Entertain The Human Race.PRIMARY PURPOSE:As a Status Board Operator, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to createWOWmemories they will carry with them far and beyond their stay with us.PRINCIPAL DUTIES AND RESPONSIBILITIES:* Update status of guest rooms* Process Rooms Control data and distribute rooms to Managers on all shifts* Receive and process rush room requests from the Front Desk and VIP Services* Receive requests from the Front Desk and VIP services by phone or computer printer for special requests from guests, such as baby cribs, bed boards, irons, hair dryers, etc.* Receive and process requests from guests for turndown services, refrigerators, extra towels, etc., and forwards the request to the proper employee in the specific area* Run reports needed by Housekeeping, Day and Swing shifts* Ensure that the Housekeeper Assistants report is completed in the morning and afternoon for distribution to the Assistant Hotel Manager* Perform other job-related duties as requestedKNOWLEDGE, SKILLS, AND ABILITIES:* Able to effectively communicate in English, in both written and verbal forms* Ability to work under pressure* Perception and awareness of individual needs and the ability to handle all situations calmly and professionally* Ability to multi-task and work well in a fast paced, team-oriented environment* Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine* Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail* Effective listening abilities with strong judgment skills* Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts* Maintain a professional, neat and well-groomed appearance adhering to company standardsMINIMUM REQUIREMENTS:* High school diploma or equivalent* Work varied shifts, to include weekends and holidaysPREFERRED:* Six (6) months of Hotel Status Board Operator experience* Bilingual in Spanish* Experience in a similar resort setting MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. With 77,000+ employees, the Company is one of the worlds leading global hospitality and entertainment companies with 23 resorts. We?re proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations. While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience. We welcome you to join us. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at diversityrecruiting@mgmresorts.com . We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit careers.

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