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Help Desk Specialist

1.00 to 10.00 Years   KuwaitCity   23 Feb, 2022
Job LocationKuwaitCity
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned

Job Description

Qualifications:- 2 year IT diploma Other Information:- Ability to work effectively under pressure.- Strong customer service work ethic.- Fluent verbal and written communication in both Arabic and English.- MS Office- Strong computer literacy and ability to utilise available systems to resolve or escalate customer complains . - Experience or understanding of configuring handsets, laptops & WNET Devices (USB, routers or any upcoming) for supporting Ooredoo Services /Internet Services.- Knowledge of setting up/ Configuring WNET services with different systems, including but not exclusive to XP, MAC, VISTA, LINUX and mobile PDA.Note: you will be required to attach the following:- Resume / cv

Keyskills :

About Company

We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012.

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