Cloud Customer Success Executive

Job Description

Essential Background:- Experience in a customer facing role involving cloud based/SaaS technology with collaboration of senior stakeholders. - Proven ability to delivery complex projects with multiple internal and external stakeholders. - Proven ability to develop and cultivate lasting customer relationships with limited resources. Desirable Background:- Degree in related field, Computing or Business & Information Technology preferred. - Deep Working knowledge of ERP, SCM & HR domain. 15+ years experience implementing or working with ERP, SCM & HCM applications and/or providing strategic advisory/business consultancy services. - Consulting / Pre-sales / Implementation experience with Oracle cloud-based/SaaS solution offerings- in the areas of Enterprise Resource Planning, Supply Chain Management and Human Capital Management. - Project Management experience with proven capability to lead cross functional business and technical teams to provide timely issue resolution. - Strong Analytical and report interpretation capabilities. - Understanding of various technical architectures and operating systems. Industry experience is desired. - Excellent organization, project management, time management, and communication skills - Fluency in Spoken and Written Vernacular language would be an advantage. Essential Skills and Abilities:- Demonstrated experience working with the executive level in client environments and a passion to communicate their value to clients. - Proven ability to develop and cultivate lasting customer relationships with a diverse set of internal and external constituencies including senior level executives, legal, technical, finance, support, sales, and marketing experts. - Ability to lead cross functional business and technical teams to provide timely issue resolution - Ability to create and sell business cases to internal and client audiences. - Team player who will work within the company to continue improving the way Oracle serves its clients - Excellent verbal and written communication skills; Fluency in Spoken and Written English - Willingness to roll up ones sleeves and assist wherever needed - Ability to travel whenever required to customer locations upto 50% of the time on short notice.

Keyskills :

About Company

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.