System Administrator

Job Description

System AdministratorJob Category:INFORMATION TECHNOLOGYRequisition Number:SYSTE003343 Showing 1 locationJob DetailsDescriptionRequisition #:SYSTE003343Job Title:System AdministratorLocation:Camp Arifjan, Kuwait, APO AE 09366-9998Clearance Level:Active DoD - SecretSelected applicants may be subject to a government security investigation and must meet eligibility requirements for access to classified information.SUMMARYThe Surface Deployment and Distribution Command (SDDC) mission is to provide global surface deployment and distribution services to meet the nations objectives. SDDC is one of the United States Transportation Command (USTRANSCOM) Transportation Component Commands (TCCs). This cybersecurity task supports the implementation and enforcement of cybersecurity requirements for the SDDC computing environments, the USTC and TCCs applications hosted on these environments and the Virtual Desktop Infrastructures (VDIs). Under general direction, uses current information security technology disciplines and practices to ensure the confidentiality, integrity and availability of corporate information assets in accordance with established standards and procedures. Develops and maintains knowledge-base on changing regulatory, threat, and technology landscapes to continually develop or maintain security policies and standards, and ensure compliance throughout the organization.DUTIES* Provide customer support in the form of technical assistance and subject matter expertise to approximately 300-400 SDDC local and remote users. Customer support includes maintenance, imaging and configuration of Government-owned personal computers (PCs), laptop computers, and other hardware; wide area network (WAN) connectivity; internet connectivity; e-mail capability; other voice and data communications capability (to include wiring patch panels, running/installing cabling, etc.); and multimedia and printer capability.* Provide all touch maintenance, including, but not limited to, vulnerability patching and hardware/software upgrades. Vulnerability and upgrade analysis requires a detailed understanding of the Assured Compliance Assessment Solution (ACAS) scan report provided from the NEC weekly.* Perform workstation upgrades, new workstation setup/installations, and replacement of workstations and peripherals. * Execute a Government loaner laptop program, including configuration, issuance, tracking, and user instruction. * Conduct a STIG for all new equipment prior to connection to the network; continuously update the HW/SW list for Tenant Inclusion Plan and for accountability of property inventory, with periodic reviews.* Provide on-call support after hours, as required, for mission-critical incidents and outages.***Qualifications*Education and Certifications* 4+ years and Required IAT-II***Additional Skills & Qualifications*Must-Have Technical Skills* 4+ years of experience in Tier 3 Technical Management; customer support; knowledge of IT systems administration.Non-Technical Skills* Ability to provide customer support maintenance, imaging and configuration of Government-owned PCs, laptop computers, and other hardware; WAN connectivity; internet connectivity; e-mail capability; other voice and data communications capability (to include wiring patch panels, running/installing cabling, etc.); and multimedia and printer capability. * Knowledge and ability to schedule, set up, operate, and troubleshoot secure and non-secure VTC facilities, as requested by the Government.* Ability to perform touch maintenance, including, but not limited to, vulnerability patching and hardware/software upgrades. Vulnerability and upgrade analysis requires a detailed understanding of the Assured Compliance Assessment Solution (ACAS) scan report provided from the NEC weekly.* Ability to conduct workstation upgrades, new workstation setup/installations, and replacement of workstations and peripherals.* Familiarity with STIG implementation and/or assessment for all new equipment prior to connection to the network; continuously update the HW/SW list for Tenant Inclusion Plan and for accountability of property inventory, with periodic reviews.*Working Conditions*Working Conditions* Contractor site with 10%+ travel possible. Shift-work with up to 60 hours of support required per week.* Possible off-hours work to support cybersecurity events and threat response.* General office environment.* Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time.* The working environment is generally favorable.* Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc.* Work is generally performed within an office environment, with standard office equipment available.Strength Demands* Sedentary 10 lbs. Maximum lifting, occasional lift/carry of small articles.* Some occasional walking or standing may be required.* Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.Physical Requirements* Stand or Sit* Walk* Repetitive Motion* Use Hands / Fingers to Handle or Feel* Stoop, Kneel, Crouch, or Crawl* Talk or Hear* See* Push or Pull* Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse)COVID-19 Vaccination RequirementsAs a federal contractor, Agile Defense is subject to any federal vaccine mandates or other customer/facility vaccination requirements. As such, to protect the health and safety of its employees and to comply with customer requirements, Agile Defense may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.Agile Defense is an Information Technology Solutions provider committed to partnering with our customers to deliver the highest level of service to our customers. We provided Information Technology (IT) services to the U.S. Government, including several United States Civil agencies and various branches within the U.S. Department of Defense.Agile Defense has established a solid reputation of partnering with our customers to deliver innovative IT solutions with our Listen. Think. Innovate. philosophy.At Agile Defense, we know that our employees are our most important asset. We believe in our responsibility to our fellow employees, customers, company, and to our country. We promote teamwork, integrity, and creativity; we expect our fellow employees to also live these values.SkillsEducationExperienceEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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