Manager - Core Leadership Development - HR

Job Description

Human Resources From strategic guidance to supporting the day-to-day needs of managers and employees, the Human Resources Division drives best practice across the Alshaya business. HR is segmented across generalist and specialist functions including HR services, recruitment and talent management. These are just some of the teams that support over 120 nationalities working across multiple brands and geographies. Our continued growth and expansion can only be achieved by recruiting, training and nurturing the best global talent. Thats what we do. Job Purpose: Leads the leadership development portfolio related to onboarding, in role development and team development - focused on elevating the performance of leaders in role. Accountabilities (but not limited to): Defining high level priorities and solutions related to portfolio

• Works with head of leadership to define overall strategy for in role development to ensure impact. Design the high-level offering as the SME in this area - engages social learning to support in effective embedding and ongoing application beyond formal learning solutions.

Collaborating with stakeholder and the TX design team to build impactful solutions

• Works closely with design team to build and update required learning assets to support business impact
• Works directly with the business as an SME to provide consulting supporting and to build understanding of organizational needs

Facilitation of programmes / deploying performance support

• C 30% facilitation of key programmes focused at E and D population
• Team development support to Top 700 teams

Resource investigating / staying current on business needs and emerging trends for portfolio area

• Maintains SME status by staying close to external trends, works closely with vendors and external experts to bring the best practice into Alshaya

Collaborating with wider T&D community in Alshaya to support portfolio area

• Active member of the T&D team and wider Alshaya Learning Community

Upskilling T&D deployment team to support delivery of portfolio

• Ensure deployment team is fully equipped to achieve the desired business impact - accountable that their solutions can be effectively deployed

Tools & Resources

• Accredited as a master facilitator in relevant solutions e.g. Core Strengths etc
• Access to relevant content hubs and portals to facilitate ongoing self led development

Qualifications and General Abilities:

• Bachelors degree.
• Arabic language is desirable. English is essential.
• Use of technology: Microsoft Office.
• Team leadership, collaboration, problem solving influencing and stakeholder management.
• Minimum on the job training: 10 years in learning / talent development - 5 years in leadership development, specific experience of onboarding, in role development and or team development desirable.

Competencies - Functional (job specific):

• Can respond flexibility to customer requests enabling the organisation to get the most from the development solutions available.
• Understands customer needs and can coach them to provide expert advice.
• Able to facilitate senior team D-E.
• Effective presenter, experienced running leadership development workshops.
• Effective in questioning to diagnose needs.
• Good coaching skills, able to mentor colleagues.
• Experienced in measuring key learning inputs and outputs, able to understand how impact is achieved through their solutions.
• Able to build effective relationships as a trusted partner.

Work Context:

• Solution high level design: In role development addressing individual, team and organisational capabilities.
• Programme facilitation: C30% delivery.
• Communicating with Stakeholders, Peers, customers: Works closely with deployment team to ensure local stakeholders understand what is available and social learning to effectively market solutions.
• Scope of work: Strategy, design, facilitation, communication - focus on impact.

About Us:Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the worlds leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Changs, The Cheesecake Factory, The Body Shop, M.A.C, Victorias Secret, Boots, Vavavoom, Pottery Barn and KidZania. Alshaya Groups portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business. Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences. Fresh, modern, and relevant, Alshayas constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.

Keyskills :

About Company

Alshaya Group is a family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers