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Visa Application Officer (Kuwait)

0.00 to 2.00 Years   Kuwait City, Kuwait   30 Dec, 2023
Shastralok
Job LocationKuwait City, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther
Functional AreaNot Mentioned

Job Description

SummaryStarting month will be February 2024 / resume needs to be submitted in English.Being fluent in Arabic and English is a must for this position.The mission of a Visa Application Officer is to realize all tasks required for the represented consulate(s) to process visa applications.According to the department where he/she will be assigned, the Visa Application Officer will have to welcome clients, collect and and capture their data with all information related to them.All applicants that he/she is handling must be treated by using the best practices of customer service.Description Of The PositionThe VAO at Capago has the following objectives:

  • The mission of a Visa Application Officer is to realize all tasks required for the represented consulate(s) to process visa applications.
  • According to the department where he/she will be assigned, the Visa Application Officer will have to welcome clients, collect and and capture their data with all information related to them.
  • The visa application officer is the face of Capago. All applicants that he/she is handling must be treated by using the best practices of customer service.
ResponsibilitiesThe main responsibilities of the VAO are as follows:
  • Welcoming all visa applicants in the operated visa application center
  • Process the visa application of the applicants (front office) ;
  • Collect payments from the applicants (Payment counter) ;
  • Manage the biometric collection of visa applicants (biometry) ;
  • Manage all back office tasks to finalize the visa application of our applicants (back office) ;
  • Manage all other tasks given by the management.
Required SkillsThe skills required for this position are: Excellent customer service skills and typing skills Proficiency in MS Office Good with emails , problem solving and effective decision making Ability to handle pressure Energetic, proactive, versatile , commitment to team work and team spirit Being fluent in Arabic and English is a mustDiplomas And Experience
  • Matric or equivalent
  • Tertiary qualification is an added advantage
  • Previous customer service experience as a customer service consultant
Personal Skills
  • Excellent interaction and interpersonal skills
  • Motivation, communication, engagement in team work
EMPLOYMENT LOCATIONThis position is to fulfil in/at:
  • Kuwait ( Middle East )

Keyskills :
Ms Office Team Work Motivation Decision Making Interpersonal Skills Customer Service Skills Problem Solving English Typing Skills Arabic communication Emails

About Company

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.

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