Years of Experience 5+ years of Business Analyst experience
Qualification: Bachelor?s degree or equivalent experience in process automation
Salary: Market rate
Description: RPA Business Analyst The RPA Business Analyst will identify and document opportunities in existing customer business processes for process redesign and RPA development. The RPA Business Analyst will function as an integrator between business and technology to create solutions for customers based on business requirements. This role will be responsible for customer communication, project/program management throughout the course of service delivery, and maintenance of all RPA service delivery artifacts. Objective: Design and develop customer-facing RPA process documents, business requirements, and user acceptance criteria for customer engagements. Role:
Assess business process for automation opportunities across a wide-ranging number of industries, including, but not limited to healthcare, insurance, manufacturing, retail, procurement, fsilbanking, finance, and public sector.
Develop business requirements with customer and manage project scope as appropriate
Document current and future state process definitions through use of Process Definition Documents (PDDs) and Solution Design Documents (SDDs), respectively
Create and maintain project plan and timelines with customer expectations
Establish and run meeting cadence with customer for project status, tracking, and escalations
Assist sales team as needed for customer escalations and additional opportunities
Demonstrate comprehension of automation processes and revise designs as needed based on customer feedback
Collaborate with the companyRPA development team and business stakeholders on identifying customer acceptance criteria and supporting User Acceptance Test (UAT) planning for each development sprint
Grow and identify RPA sales opportunities within assigned accounts
Work with companyand customers to build a RPA Center of Excellence (COE) to drive automation pipeline, but not limited to TCO/ROI analysis, best practices, and RPA program/project management Required skills:
5+ years of Business Analyst experience
3+ years of experience in business analysis for RPA automation processes
Business Analyst Certifications with RPA platforms (UiPath, Automate Anywhere) are a plus
Strong analytical and critical thinking skills with demonstrated attention to detail
Excellent communication skills and the ability to build relationships with business stakeholders
Prior experience with Software Development Lifecycle (SDLC) processes and project delivery in an Agile/Scrum environment Qualifications:
Bachelor?s degree or equivalent experience in process automation
Advanced RPA certifications or currently working toward certifications
Minimum of 5 years of process design and process improvement experience
PMP, ScrumMaster, and/or Lean Six Sigma certifications are preferred
