Director, SPA & Recreation

Job Description

For guests seeking rejuvenation, inspiration and personalized attention, Fairmont Hotels & Resorts offers a wide selection of luxurious Spa treatments and experiences. Your leadership and passion as Spa Manager will foster an engaged team of Spa treatment professionals whose exceptional service and skills are turning moments into memories for our guests.Hotel Overview:The Fairmont Amman is offering 317 luxurious guestrooms and suites including Fairmont Gold, the brands hotel within a hotel featuring amenities such as private reception and guest lounge. The hotels food and beverage offerings will provide unique concepts designed to add flair and sophistication to an already exciting city.Summary of Responsibilities:Reporting to the Director, Operations, responsibilities and essential job functions include but are not limited to the following:Consistently offers professional, engaging and friendly serviceConsistently offer professional, friendly and engaging serviceDirect and lead the day to day Spa Treatment operation ensuring all standards are followedPromote and sell customized Spa Treatment programs to conference groups and individualsMaintain thorough knowledge of competitors; including location, product offering, pricing, promotion and sales techniquesEnsure team members are familiar with all areas of the Spa Treatment operation, including product knowledge and retail salesAssist in the recruitment, development and training of all leaders and support staffFollow departmental policies and proceduresFollow all safety and sanitation policiesOther duties as assigned REQUIREMENTS: Qualifications:Previous experience is an assetPrevious leadership experience within the Spa Treatment field requiredUniversity/College degree in a related discipline requiredComputer literate in Microsoft Window applications requiredExperience in the Hotel industry an assetExperience and certification in one of the Spa disciplines of fitness or therapy preferredExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to focus attention on guest needs, remaining calm and courteous at all timesVisa REQUIREMENTS: Please note that you must be eligible to live and work in Jordan.

Keyskills :

About Company

We are thrilled to embark on an exciting new chapter as Fairmont Hotels & Resorts, and our unrivaled collection of iconic hotels including Fairmont San Francisco, Fairmont The Norfolk, Nairobi, Fairmont Banff Springs, Londons The Savoy and the Fairmont Peace Hotel in Shanghai, join AccorHotels Group, one of the worlds largest global hotel companies. Together, as a global community of hospitality leaders, we remain committed to cultivating a culture in which our colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for you to grow your career within our incredible brands around the world!

With our distinctive hotels around the world - and more in development - our global hospitality brand is renowned for its warm, engaging service and unique, culturally rich experiences. Located in some of the worlds most unforgettable destinations, Fairmonts unrivalled collection reflects a sense of heritage, sophistication, and social importance. We are also committed to responsible tourism and are an industry leader in sustainable hotel management with our award-winning Green Partnership Program.

We have a 100 year tradition of delivering excellent service in some of the most iconic properties in the world. Our focus on service begins with selecting talented individuals who embody our Brand Promise: Turning moments into memories for our guests