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Customer Success Representative

1.00 to 3.00 Years   Jordan   03 Oct, 2023
Direct Impact Jordan
3 Jobs Openings
Job LocationJordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryTelemarketing; Call Centers & Customer Care Outsourcing; Sales Outsourcing
Functional AreaNot Mentioned

Job Description

Main Responsibilities:

  • Onboarding and Adoption
  • Relationship Management
  • Proactive Customer Support
  • Renewals and Upsells:
  • Customer Feedback and Reporting:
Qualifications:
  • 1-2 years of Experience in the same role is a must (SaaS company)
  • Strong Communication Skills
  • Empathy and Customer-Focused Attitude:
  • Problem-Solving Skills
  • Relationship Building skills
  • Analytical Skills
Team Player:Note:
  • This job is a full time 100% remote job
  • Morning Shift (9am-6pm) / 5 days a week (Sun-Thu)
Employment TypeFull-time

Keyskills :

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