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Cluster Reservations Manager

1.00 to 10.00 Years   Jordan   18 Aug, 2022
InterContinental Hotels Group
1 Jobs Openings
Job LocationJordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG?, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions , recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there?s countless opportunities at your fingertips. We?re growing; grow with us.

  • Sell the hotel products and services using up-selling and suggestive selling techniques.
  • ??Prepare and execute action plans which increase reservation sales and associated business.
  • Record special billing arrangements for groups and conventions
  • Liaise with Guest Service Leader or Finance Manager for all reservations requiring credit approval.
  • Maintain knowledge of special rates/ offers/ promotions.
  • Monitor reservation levels and inform Managers of current and future occupancy rates.
  • Prepare reports as requested (eg to travel agents, business houses etc).
  • Prepare reservation sales reports.
  • Answer any guests enquires practically and simply in adherence to brand standards.
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