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Service Receptionist

1.00 to 10.00 Years   Jeddah, Saudi Arabia   03 Mar, 2025
United Motors Group
500 Jobs Openings
Job LocationJeddah, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryAutomotive Dealership & Distributor
Functional AreaNot Mentioned

Job Description

High-level Job Purpose StatementServes as the first point of contact for all customers entering the service reception and assisting them with their requests. Essential Duties and Responsibilities

  • Greets workshop customers and determines the nature of their visit.
  • Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a service advisor.
  • Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
  • Communicates with callers and visitors in a professional, friendly and efficient manner.
  • Obtains basic demographic information about each customer, using a computer system, a log sheet or other method established by the company.
  • Enters data into prospect tracking system and runs prospect reports for managers weekly.
  • Communicates messages to the appropriate parties in a timely manner.
  • Types memos, correspondence, reports and other documents.
  • Assists service customers during the morning and evening service rush whenever possible.
  • Assists with clerical duties as requested.
  • Maintains a professional appearance.
  • Other tasks as assigned.

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