| Job Location | Jeddah, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Retail & Wholesale |
| Functional Area | Not Mentioned |
Job Purpose: This position is responsible for supporting the Sales Manager in sales activities in line withthe annual sales and marketing plan and to achieve/exceed budget in executing the salesstrategy of the Hotel.Primary Responsibilities: Sales Support? Maintain complete knowledge of the following (to include but not limited to):- All hotel features / services, hours of operation- Hotel function space, entertainment options, menus and floral decoration options- Hotel safety guidelines and evacuation plan- Scheduled daily group activities? Answer incoming phone calls in a pleasant manner using Hotel?s telephone etiquetteguidelines. Handle telephone enquiries according to departmental procedure? Coordinate all group arrangements? Work with group contacts to facilitate program planning and requirements? Communicate group needs and specifications to all relevant departments? Follow up with Post-Conference reports and review group billings? Input all group bookings and update booking activities in the system on a weekly basis? Prepare reports, maintain proper records and filing system in accordance to hotel?s salesadministration process? Maintain gifts inventory and coordinate the sending of gifts to clients? Arrange site inspections for potential clients? Promote positive relations with clients and attend to all requests expediently andcourteously? Acknowledge and handle clients? complaints and comments tactfully and efficiently.Report incidents or other irregularities to management? Up-sell and promote hotel?s facilities and services at every available opportunity in orderto maximize sales revenueOther Responsibilities:? Be fully conversant with hotel fire & life safety/emergency procedures? Attend all briefings, meetings and trainings as assigned by management? Maintain a high standard of personal appearance and hygiene at all times? Be aware of the hotel fire & life safety/emergency procedures? Perform other reasonable duties assigned by the assigned by the ManagementMain Complexity/Critical issues in the Job? Defines precise clients requirements and ensures that the services offered correspondseffectively to their requests? Provides after-sales service and in particular to ensure all guests complaints areefficiently addressed
Keyskills :
© 2023 HireeJobsGulf All Rights Reserved
