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Operations Manager ? F&B & Catering Services

1.00 to 10.00 Years   Jeddah, Saudi Arabia   25 Jan, 2025
the Grandeur
1 to 9 Jobs Openings
Job LocationJeddah, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryCatering, Food Service, & Restaurant
Functional AreaNot Mentioned

Job Description

The Operations Manager is responsible for overseeing and managing all aspects of food and beverage (F&B) and catering operations, ensuring efficiency, quality, and compliance with company standards. This role requires a hands-on approach to process improvement, cost control, and operational efficiency while maintaining excellent customer service. The ideal candidate must have at least 5 years of experience in F&B and catering services.Key Responsibilities:1. Operational Management:

  • Oversee daily F&B and catering operations, ensuring smooth execution and quality service.
  • Develop and implement SOPs to enhance efficiency, service quality, and food safety.
  • Manage catering contracts, event execution, and food service logistics.
  • Ensure compliance with health, safety, and hygiene regulations.
2. Process Improvement & Efficiency:
  • Continuously analyze and optimize workflows to increase efficiency and reduce costs.
  • Implement best practices to streamline food preparation, service, and logistics.
  • Integrate technology and automation where applicable to enhance productivity.
3. Team Leadership & Performance Management:
  • Lead, train, and supervise kitchen, service, and logistics teams to maintain high standards.
  • Set performance goals and conduct regular evaluations.
  • Foster a collaborative and professional work environment.
4. Menu & Service Quality Management:
  • Work with chefs to develop cost-effective, high-quality menus.
  • Ensure consistency in food presentation, portion control, and taste.
  • Implement customer feedback systems to improve service.
5. Cost Control & Budgeting:
  • Manage budgets for catering and F&B operations, ensuring profitability.
  • Optimize procurement, control expenses, and minimize waste.
  • Negotiate with suppliers for better pricing and quality.
6. Customer Service & Satisfaction:
  • Ensure exceptional service in catering and dining experiences.
  • Address client concerns and implement improvements based on feedback.
  • Build and maintain strong client relationships.
7. Logistics & Supply Chain Management:
  • Oversee inventory management, ordering, and stock control.
  • Ensure timely and efficient food preparation, delivery, and service.
  • Coordinate with suppliers for timely replenishment of ingredients and equipment.
8. Compliance & Safety:
  • Enforce food safety and hygiene standards in line with local regulations.
  • Conduct routine inspections and implement corrective actions.
  • Maintain compliance with all health and safety protocols.
9. Coordination & Communication:
  • Work closely with HR, Finance, and Procurement to align operational goals.
  • Act as a key liaison between management and staff to ensure seamless communication.
  • Provide regular reports and updates to senior management on operational performance.

Keyskills :

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