| Job Location | Jeddah, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Accounting |
| Functional Area | Not Mentioned |
DESCRIPTIONThe Learning Associate/Trainer is responsible for the coordination and execution of training for all process paths in the Sort Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfilment Center workforce.Key job responsibilitiesú Willing to work flexible schedules/shiftsú Act as a supervisor for Instructors and Peer Trainers with new hiresú Deliver Instructor training, observation and coaching to the MENA Standardú Ensure training records are kept up to date through the consoleú Ensure MENA training materials are kept and delivered against MENA standard and provide a positive learning experienceú Use and analyze data on a daily basis to improve NH learning experienceú Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performanceú Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirementsú Work with operations on a skill matrix to highlight gaps for critical role trainingú Support operations with the delivery of critical role trainingú Improve processes from gathering feedback and analyzing dataú Support the recruitment of Instructors and Peer Trainersú Attend meetings when required and provide information requiredú Work in partnership with the agency managers to improve new hire performanceú Support MENA level projects with feedback and improvements
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